pdf 820Kb - INSEAD CALT

Evaluation report of the use of Onto-Logging
platform in the user site
Deliverable ID: D8b
Page : 79 of 110
Version: 1.0
Date: 27 january 2004
Status: Final
Confid.: Public
- Reinforce the growth of both Indra and the people aim at enhancing creativity and
effectiveness.
In order to accomplish these key work practices and fulfil the guiding principles, the
Competence Centres employ technologies that provide users with access to structured and
unstructured information. Technologies also facilitate the ability to identify users with
relevant skills and expertise.
Here is a brief explanation of the Competence Centres’ tools.
♦ Enterprise portal (Indr@web): integrates and manages a wide variety of corporate
information channels and services.
♦ Knowledge and information repository infrastructur e: databases and electronic document
management systems
♦ Knowledge maps and guides to available knowledge resources: thesaurus, taxonomy and
ontology generation
♦ Search and delivery information services to access analysis and strategy external sources
of information
♦ Workflow services for corporate process automation in the area of human resource
management
♦ Collaboration services
♦ Directory, calendar, agenda services
♦ Threaded discussions (forums)
♦ Asynchronous (e-mail)
♦ Real-time communication (chat, net-meeting, conferencing, audio, video).
Scheduled, not implemented yet.
♦ Shared spaces (document sharing, white-boarding). Scheduled, not
implemented yet.
♦ E-learning and human resource management portal (Employee Application Portal)
Prototyped, but not implemented ye t.
For 2002, the Competence Centres are focused on these goals:
• Increase the commercial contacts with clients.
• Increase our offering volume in products and services.
• Serve as a reference for the remaining business lines.
• Provide counselling for improving project’s problems and opportunities.
• Reach the maturity phase in the emergent KM line at Indra.