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Systematic Review - Network for Business Sustainability

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OPERATIONAL OPTIMIZATION ORGANIZATIONAL TRANSFORMATION SYSTEMS BUILDING<br />

Process innovation<br />

• Design <strong>for</strong> sustainability: Redesign existing<br />

processes through incremental innovation:<br />

e.g. use tools to support SOI by addressing<br />

single issues such as pollution control; modify<br />

and redesign processes to address resource<br />

use, waste and pollution<br />

• Use available tools such as environmental<br />

management systems and life cycle analysis<br />

to integrate sustainability into processes<br />

• Adopt sustainable supply chain management<br />

practices and ensure suppliers are operating<br />

sustainably<br />

Product innovation<br />

• Use design tools to redesign products to<br />

address sustainability considerations: e.g.<br />

dematerialization<br />

• Reduce materials’ impacts and products’<br />

energy consumption<br />

• Design “green” from the outset: e.g. integrate<br />

recovery, reuse and disposal thinking early in<br />

the design process; set targets early<br />

• Ensure functionality is not compromised<br />

Knowledge management<br />

• Exploit existing knowledge management<br />

capabilities to identify and access relevant<br />

knowledge; reframe internal communications<br />

to a focus on sustainability; unlearn existing<br />

knowledge that contradicts the firm’s<br />

sustainability principles<br />

• Fill competence gaps through training,<br />

targeted recruitment and the import of<br />

expertise; integrate diverse elements of TBL<br />

considerations across the firm by issuing<br />

guidelines and monitoring compliance<br />

Process innovation<br />

• Adopt new process plat<strong>for</strong>ms such as closedloop<br />

manufacturing and cradle-to-cradle<br />

innovation<br />

• Develop new networks into the wider social,<br />

economic, legislative systems and, particularly,<br />

into supply chains; develop long-term<br />

collaborative approaches with external partners<br />

• Start from a vision of the future and work<br />

backward, rather than moving <strong>for</strong>ward from the<br />

present; set audacious goals even when the<br />

route may be unclear<br />

Product innovation<br />

• Adopt a servitization strategy: supplement or<br />

replace products with services<br />

• Search <strong>for</strong> product innovation ideas in new<br />

areas: e.g. use biomimicry and engage with<br />

bottom-of-the-pyramid customers<br />

• Be attentive to disruptive and systemschanging<br />

innovation happening elsewhere<br />

• Learn lessons from local firms and from new<br />

innovation plat<strong>for</strong>ms such as frugal innovation<br />

Innovating <strong>for</strong> <strong>Sustainability</strong> 21

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