WiMax Operator's Manual
WiMax Operator's Manual
WiMax Operator's Manual
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62 CHAPTER 3 ■ STRATEGIC PLANNING OF SPECTRUM AND SERVICES<br />
though it is the established model in the long-distance market. In certain circumstances,<br />
ceding capacity to resellers may make business sense, but it limits the profitability that the<br />
broadband wireless operator can derive from the network.<br />
Looking to the Future: The Importance of a<br />
Service Orientation<br />
The ability to offer distinct services is the only sure way to differentiate yourself in the broadband<br />
marketplace, and the fact that the access providers with the greatest range of services<br />
(namely, the cable operators) have also been the most successful is no coincidence. In the<br />
future, new offerings will emerge such as location-based services associated with mobility,<br />
highly personalized content and reporting services, advanced filtering, and others that have<br />
scarcely even been envisioned. Not all new services will be successful, but those that are will<br />
serve to position the carriers that have embraced them successfully in the marketplace.<br />
Exploring the complete range of services that broadband will support in the midterm and<br />
determining their impact is quite impossible in a book of this sort, and I can say only that<br />
tracking developments in this area is essential to the long-term health of the broadband<br />
wireless service provider. Above all, network operators must come to view themselves as<br />
marketing agents and not as public utilities. Public utilities are products of the era of regulated<br />
monopoly. In the new era of competition, they are anachronisms.