Printer DA70S, DA75S Operator Guide - Pitney Bowes Canada

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SV61665 Rev. D 4 • Troubleshooting This chapter lists some common printer problems and offers suggestions on how to fix them. Problems and Solutions......................................................4-2 Feed Problems ...................................................................4-2 Print Quality Problems ........................................................4-3 Interface Problems .............................................................4-4 Motor Problems ..................................................................4-4 Barcode Problems ..............................................................4-5 Other Problems ..................................................................4-6 4-1
4 • Troubleshooting Problems and Solutions Before calling for service, look for your problem below. If you can solve the problem yourself, you will be able to resume printing sooner. Feed Problems Problem Reason Solution Intermittent Feed Multifeeds (Feeds Doubles) or Skewing Feed Ramp not used. The feed ramp adds a gentle slope to the stack and helps feeding. If you're using the ramp, check the H-Block gap for proper separation. Also make sure the wire frame is centered under the ma te ri al. See Chapter 2, Printer Basics for more information. Dirty feed rollers. Clean the feed roller with alcohol. DO NOT use any other solvents or detergents. They could damage the feed rollers. Paper dust present (yellow or white residue), blocking feed sensor. Too much material in feeder (too heavy). Weight of stack must be 20 lbs. (9kg) or less. Separators (H-blocks) not set correctly. Side guide set incorrectly. Media thickness knob set too thick. Clean sensor with compressed air. See Chapter 3, Printer Maintenance for more information. Remove some material from stack. Adjust H-Blocks to thickness of material. Check side guide position. See Chapter 2, Printer Basics for more information. Reduce setting. 4-2 SV61665 Rev. D
Page 1 and 2: AddressRight DA Series Printer DA7
Page 3 and 4: Conforms to the Following: FCC Rule
Page 5 and 6: Table of Contents Chapter 3 - Print
Page 7 and 8: Contact Information List Other Coun
Page 9 and 10: 1 • Introduction Welcome to the D
Page 11 and 12: 1 • Introduction Important Safety
Page 13 and 14: 1 • Introduction Important Safety
Page 15 and 16: 1 • Introduction 2 Feed Ramp and
Page 17 and 18: 1 • Introduction This page is int
Page 19 and 20: 2 • Printer Basics Printer Featur
Page 21 and 22: 2 • Printer Basics Setting the Pr
Page 23 and 24: 2 • Printer Basics 3. Setting the
Page 25 and 26: 2 • Printer Basics 4. Setting the
Page 27 and 28: 2 • Printer Basics 6. Loading Mat
Page 29 and 30: 2 • Printer Basics 8. Adjusting t
Page 31 and 32: 2 • Printer Basics Using the Cont
Page 33 and 34: 2 • Printer Basics Using the Main
Page 35 and 36: 2 • Printer Basics This page is i
Page 37 and 38: 3 • Printer Maintenance Preventiv
Page 39 and 40: 3 • Printer Maintenance Cleaning
Page 41 and 42: 3 • Printer Maintenance 7. Push t
Page 43 and 44: 3 • Printer Maintenance CMYK Prin
Page 45 and 46: 3 • Printer Maintenance 1 2 3 4 5
Page 47: 3 • Printer Maintenance This page
Page 51 and 52: 4 • Troubleshooting Interface Pro
Page 53 and 54: 4 • Troubleshooting Other Problem
Page 55 and 56: Appendix A • Specifications Equip
Page 57 and 58: Appendix A • Specifications Barco
Page 59 and 60: Appendix A • Specifications Effec
Page 61 and 62: Appendix A • Specifications Noise
Page 63 and 64: Appendix A • Specifications Envel
Page 65 and 66: Appendix A • Specifications This
Page 67 and 68: Appendix B • Glossary Cable Wires
Page 69 and 70: Appendix B • Glossary Hex dump A
Page 71 and 72: Appendix B • Glossary Stuffed med
Page 73 and 74: Index A Addresses "Walking" 4-3 Add
Page 75 and 76: Index Fonts A-3 Interface A-2 Mater

Printer DA70S, DA75S Operator Guide - Pitney Bowes Canada

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