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Printer DA70S, DA75S Operator Guide - Pitney Bowes Canada

Printer DA70S, DA75S Operator Guide - Pitney Bowes Canada

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4 • Troubleshooting<br />

Other Problems<br />

Problem Reason Solution<br />

Paper Out or<br />

Paper Jam<br />

Input area is empty. Refill the input area.<br />

H-Block separators<br />

not adjusted<br />

correctly.<br />

Paper jam<br />

obstructing paper<br />

path.<br />

Dirty paper feed<br />

sensor.<br />

Shuttle Jam Media thickness<br />

knob is set too low<br />

for material.<br />

Adjust the H-Blocks to the<br />

thickness of the material you’re<br />

running.<br />

See page Chapter 2, <strong>Printer</strong><br />

Basics for more information.<br />

Clear obstructed paper path.<br />

Clean sensor with compressed<br />

air.<br />

See page Chapter 2, <strong>Printer</strong><br />

Basics for more information.<br />

Open the transport door and<br />

adjust the media thickness<br />

knob.<br />

See page Chapter 2, <strong>Printer</strong><br />

Basics for more information.<br />

Lower rail shaft dirty Wipe lower rail shaft clean.<br />

Out of Memory The printer can run<br />

out of memory when<br />

downloading fonts or<br />

graphics.<br />

This generally means you’re<br />

trying to use a graphic (artwork)<br />

that’s too big or you have too<br />

many fonts or too large a font<br />

size. If the out-of-memory<br />

message appears, try reducing<br />

the size of your art and limiting<br />

the number and size of your<br />

fonts. Then shut the printer<br />

OFF, then ON and retry.<br />

4-6 SV61665 Rev. D

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