Printer DA70S, DA75S Operator Guide - Pitney Bowes Canada
Printer DA70S, DA75S Operator Guide - Pitney Bowes Canada
Printer DA70S, DA75S Operator Guide - Pitney Bowes Canada
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4 • Troubleshooting<br />
Interface Problems<br />
Problem Reason Solution<br />
<strong>Printer</strong> Not<br />
Responding<br />
Motor Problems<br />
Incorrect printer<br />
driver, bad USB or<br />
Ethernet connection,<br />
bad printer controller<br />
board.<br />
Use appropriate printer driver;<br />
replace USB or Ethernet cable.<br />
Make sure cable connections<br />
are tight. If the problem still<br />
persists, call for service.<br />
Clear memory.<br />
Cycle power (turn printer off,<br />
then on).<br />
Problem Reason Solution<br />
Motor Turning<br />
but No<br />
Feed Roller<br />
Movement<br />
Mechanical problem. Call for service.<br />
4-4 SV61665 Rev. D