ePrism User Guide - EdgeWave

Trusted Senders
Trusted Senders
The Trusted Senders List allows users to create their own lists of users who they want to receive
mail from to prevent them from being blocked by ePrism’s spam filters. Users can utilize the
WebMail/ePrism Mail Client interface to create their own Trusted Sender’s List based on a
sender’s email address.
The Trusted Senders List only applies to actions related to RBL, STA, DCC, and PBMF spam
(Low priority) messages. If the message is rejected for other reasons, such as viruses or attachment
controls, the Trusted Senders List will have no effect.
The Trusted Senders List overrides the following actions:
• Modify Subject Header
• Add Header
• Redirect
The following rules also apply for the Trusted Senders List:
• A Reject action will reject the message regardless of the settings in the Trusted Senders List.
• If the action is set to Just Log or BCC, the trusted message will pass through, but will still be
logged or BCC’d by ePrism.
• PBMF spam actions set to Medium or High priority cannot be whitelisted, allowing
administrators to ensure that a strong security policy is enforced.
Enabling Trusted Senders
The Trusted Senders List must be enabled globally by the administrator to allow users to configure
their own trusted senders.
Enable the Trusted Senders List globally as follows:
1. Select Mail Delivery -> Anti-Spam -> Trusted Senders.
2. Select the Permit Trusted Senders List check box to enable the feature globally for all users.
3. Configure the domain part of the email address appended to local user names.
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