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ePrism User Guide - EdgeWave

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CHAPTER 10 System Management 177<br />

System Status and Utilities 178<br />

Mail Queue Management 181<br />

Quarantine Management 182<br />

License Management 184<br />

Software Updates 186<br />

Security Connection 187<br />

Reboot and Shutdown 188<br />

Backup and Restore 189<br />

Centralized Management 197<br />

Problem Reporting 202<br />

CHAPTER 11 HALO (High Availability and Load Optimization) 203<br />

HALO Overview 204<br />

Configuring Clustering 206<br />

Cluster Management 212<br />

Configuring the F5 Load Balancer 216<br />

Queue Replication 217<br />

CHAPTER 12 Reporting 221<br />

Viewing and Generating Reports 222<br />

Viewing the Mail History Database 231<br />

Viewing the System History Database 234<br />

Report Configuration 237<br />

CHAPTER 13 Monitoring System Activity 239<br />

Activity Screen 240<br />

System Log Files 242<br />

SNMP (Simple Network Management Protocol) 245<br />

Alarms 248<br />

CHAPTER 14 Troubleshooting Mail Delivery 251<br />

Troubleshooting Mail Delivery 252<br />

Troubleshooting Tools 253<br />

Examining Log Files 254<br />

Network and Mail Diagnostics 258<br />

Troubleshooting Content Issues 263<br />

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