ePrism User Guide - EdgeWave

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• ePrism Installation Guide — Provides instructions on how to install and provide the initial configuration for the ePrism Email Security Appliance. • ePrism User Guide — Provides detailed information on how to configure and administer the ePrism Email Security Appliance. Contacting Technical Support St. Bernard Software telephone support is available Monday-Friday 07:00am to 4:00pm (Pacific Standard Time) 08:30 to 17:30 (UTC) North America, South America, Pacific Rim (PST) 15015 Avenue of Science San Diego, CA 92128 Main: 858.676.2277 FAX: 858.676.2299 Technical Support: 858.676.5050 Technical Support Email: ePrism-support@stbernard.com Europe, Asia, Africa (UTC) Unit 4, Riverside Way Watchmoor Park, Camberley Surrey, UK GU15 3YQ Main: 44.1276.401.640 FAX: 44.1276.684.479 Technical Support: 44.1276.401.642 Technical Support Email: support@uk.stbernard.com Copyright Information © 2003-2005 St. Bernard Software, Inc. All rights reserved. St. Bernard Software is trademark of St. Bernard Software Inc. All other trademarks or registered trademarks are hereby acknowledged. Information in this document is subject to change without notice. 6
CHAPTER 1 ePrism Overview This chapter provides an overview of the architecture and features of the ePrism Email Security Appliance, and contains the following topics: • “What’s New in ePrism 5.0” on page 8 • “ePrism Overview” on page 10 • “ePrism Deployment” on page 17 • “How Messages are Processed by ePrism” on page 19 7
Page 1: M1000, M2000, M3000 ePrism User Gui
Page 4 and 5: Malformed Messages 83 Attachment Co
Page 6 and 7: APPENDIX A Using the ePrism System
Page 10 and 11: ePrism Overview What’s New in ePr
Page 12 and 13: ePrism Overview ePrism Overview ePr
Page 14 and 15: ePrism Overview Virus Scanning The
Page 16 and 17: ePrism Overview HALO (High Availabi
Page 18 and 19: ePrism Overview display this inform
Page 20 and 21: ePrism Overview ePrism on the DMZ D
Page 22 and 23: ePrism Overview Malformed Content,
Page 24 and 25: ePrism Overview 22
Page 26 and 27: Administering ePrism Connecting to
Page 28 and 29: Administering ePrism • Anti-Virus
Page 30 and 31: Administering ePrism Configuring th
Page 32 and 33: Administering ePrism 4. Select the
Page 34 and 35: Administering ePrism Customizing th
Page 36 and 37: Configuring Mail Delivery Settings
Page 56 and 57: Directory Services Directory Servic
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Directory Services Directory Server
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Directory Services Directory Groups
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Directory Services • Start Time
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Directory Services Base: Searches t
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Directory Services Mirror LDAP Acco
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Directory Services Base: Searches t
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Directory Services • Search Base
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Directory Services • Directory Se
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Directory Services 3. Select Basic
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Directory Services LDAP Routing LDA
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Directory Services 76
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Configuring Email Security SMTP Mai
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Configuring Email Security Anti-Vir
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Configuring Email Security outbound
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Configuring Email Security Reject m
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Configuring Email Security • Acti
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Configuring Email Security SPF (Sen
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Configuring Email Security Encrypti
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Configuring Email Security Select M
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Configuring Email Security Install
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Configuring Email Security Intermed
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Anti-Spam Features Anti-Spam Featur
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Anti-Spam Features Anti-Spam Strate
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Anti-Spam Features ePrism Anti-Spam
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Anti-Spam Features Specific Access
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Anti-Spam Features Matching Rules S
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Anti-Spam Features Email Message St
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Anti-Spam Features Select the Messa
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Anti-Spam Features Note: Although t
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Anti-Spam Features 114
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Anti-Spam Features • Reject mail
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Anti-Spam Features • Enable RBLs
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Anti-Spam Features Configuring DCC
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Anti-Spam Features DCC Servers The
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Anti-Spam Features earn millions!!!
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Anti-Spam Features Setting Threshol
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Anti-Spam Features Note: During the
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Anti-Spam Features Uploaded — Ent
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Anti-Spam Features Troubleshooting
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Anti-Spam Features WebMail access m
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Anti-Spam Features Spam Quarantine
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Anti-Spam Features • Allow releas
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Anti-Spam Features In User Accounts
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Anti-Spam Features • Reject on un
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User Accounts and Remote Authentica
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Secure WebMail and ePrism Mail Clie
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Policy Management Policy Overview e
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Policy Management Anti-Spam Scenari
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Policy Management Enter the domain
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Policy Management Step 5: Configure
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Policy Management 176
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System Management System Status and
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System Management Current Admin and
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System Management Quarantine Manage
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System Management License Managemen
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System Management Software Updates
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System Management Reboot and Shutdo
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System Management Starting a Backup
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System Management • Backup system
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System Management Restoring from Ba
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System Management You can view the
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System Management Configuring Centr
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System Management Using the Managem
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System Management Problem Reporting
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HALO (High Availability and Load Op
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Reporting Viewing and Generating Re
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Reporting Reports that have been pr
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Reporting Click the Generate Now bu
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Reporting TABLE 1. Reporting Field
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Reporting Creating Report Filters Y
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Reporting Search Search for specifi
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Reporting Viewing the System Histor
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Reporting TABLE 2. System Database
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Reporting Disabling Reporting The r
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Monitoring System Activity Activity
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Monitoring System Activity System L
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Monitoring System Activity Configur
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Monitoring System Activity Configur
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Monitoring System Activity Alarms e
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Monitoring System Activity System A
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Troubleshooting Mail Delivery Troub
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Troubleshooting Mail Delivery Exami
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Troubleshooting Mail Delivery TABLE
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Troubleshooting Mail Delivery Netwo
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Troubleshooting Mail Delivery SMTP
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Troubleshooting Mail Delivery Trace
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Troubleshooting Mail Delivery Displ
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Using the ePrism System Console Pre
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Using the ePrism System Console 268
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Restoring ePrism to Factory Default
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Message Processing Order 23. DCC (D
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Customizing Notification and Annota
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Performance Tuning Setting Default
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Performance Tuning Maximum Number o
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Performance Tuning Number of DB Pro
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Performance Tuning 282
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SNMP MIBS TABLE 1. Memory Usage and
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SNMP MIBS Alarm Objects TABLE 5. Al
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SNMP MIBS .1.11.10.2.2 = bwProducts
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SNMP MIBS .11.4.0 = systemStats.ssS
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Third Party Copyrights and Licenses
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Default Logo 32 Default Mail Relay
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Personal Quarantine Controls 161 Pi
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V Vacation Notification 154 Very Ma
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