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ePrism User Guide - EdgeWave

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Mail Queue Management<br />

Mail Queue Management<br />

The Status/Reporting -> Mail Queue screen contains information on mail waiting to be<br />

delivered. You can search for a specific mail message using the search function. Messages that<br />

appear to be undeliverable can be removed by selecting them and then clicking the Remove link.<br />

Any mail messages in the mail queue can also be reprocessed by clicking the Flush Mail Queue<br />

button. Only click this button once. If the mail queue does not process, you may be having other<br />

types of delivery problems and reprocessing the mail queue will only add additional load to the<br />

system.<br />

Note: The Remove All button is used specifically with the search function. You must enter<br />

a search pattern to use with this button. To delete all mail messages in the queue, enter @<br />

in the search field, and then click Remove All.<br />

Display Options<br />

The following options can be appended to the URL of the Mail Queue screen:<br />

• ?limit=n — Sets the total number of items that will be listed to the specified number. The<br />

default is 2000.<br />

• ?ipp=n — Sets the number of items per page.<br />

• ?order=asc — Sorts items by oldest date first to the most recent.<br />

Note: If the query URL already contains a "?" argument, you must use the "&" instead to<br />

add options to the query.<br />

To set the total number of items to be displayed to 100, use the following URL:<br />

https://mx.example.com/ADMIN/mailqueue.spl?limit=100<br />

Use the "&" symbol instead if an "?" option already exists:<br />

https://mx.example.com/ADMIN/mailqueue.spl?action=submit&limit=100<br />

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