ePrism User Guide - EdgeWave

Mail Delivery Settings
SMTP Notification
In this section, you can select the type of notifications that are sent to the postmaster account.
Serious problems such as Resource or Software issues are selected by default for notification.
• Resource — Mail not delivered due to resource problems, such as queue file write errors.
• Software — Mail not delivered due to software problems.
• Bounce — Send postmaster copies of undeliverable mail. If mail is undeliverable, a single
bounce message is sent to the postmaster with a copy of the message that was not delivered.
For privacy reasons, the postmaster copy is truncated after the original message headers. If a
single bounce message is undeliverable, the postmaster receives a double bounce message with
a copy of the entire single bounce message.
• Delay — Inform the postmaster of delayed mail. In this case, the postmaster receives message
headers only.
• Policy — Inform the postmaster of client requests that were rejected because of (UCE) policy
restrictions. The postmaster will receive a transcript of the entire SMTP session.
• Protocol — Inform the postmaster of protocol errors (client or server), or attempts by a client
to execute unimplemented commands. The postmaster will receive a transcript of the entire
SMTP session.
• Double Bounce — Send double bounces to the postmaster.
Very Malformed Mail
Specify the action to be performed when a very malformed message is detected by the system. A
very malformed message may cause scanning engine latency.
Possible actions:
• Just log — Log the event and take no further action.
• Quarantine mail — The message is placed into quarantine.
• Temporarily Reject Mail — Returns an error to the sending server and doesn't accept the
mail. The mail delivery can be attempted again after a period of time.
• Reject mail — The message is rejected with notification to the sending system.
• Discard mail — The message is discarded without notification to the sending system.
Select the Notify check box to allow notifications using the malformed notification settings when
the action specified above is triggered (except for Just log.)
Caution: Mail that is very malformed has not been virus scanned, or filtered for
attachments and spam.
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