AFRTS Defense Media Center Satellite Handbook

Defense Media Center Satellite Handbook V.3.26
How long does it take to get the decoder turned on?
It is the goal of HQ AFRTS to activate your decoder within 24 hours after
receiving your request. Once the owner and location of the decoder has been
verified in the AFRTS database, the decoder will be activated. The decoder will
stay activated unless it is physically turned off by HQ AFRTS Operations.
How do you keep track of all these decoders?
All authorized viewers possessing an AFRTS PowerVu decoder are entered into
the AFRTS PowerVu Connect decoder database when they request decoder
authorization at www.pvconnect.net. This database is highly secure with access
restricted to HQ AFRTS program managers, Defense Media Center
Engineers/Technologists and AAFES/NAVY Exchange Trusted Agents at stores
that lease decoders. The required information includes: The decoder owner’s
name, status (DoD, State Department, military retiree, etc), mailing address,
work phone, country, city and DEROS Date (3 years or less) and other remarks
that help us identify who we are serving. It is maintained by the program
managers at HQ AFRTS Operations.
What do I do if or when my authorization period is up?
You can avoid this by keeping your DEROS and address information current. If
your authorization does expire, you will be automatically switched to a channel
telling you to update your DEROS or registration information. Then you must log
on to www.pvconnect.net and update your DEROS information to have the
decoder authorized again. AFRTS will only authorize decoders for a maximum of
three years at a time.
What are the direct exchange (DX) procedures for AFRTS ®
PowerVu equipment?
Depending whether the decoder is government owned, customer owned,
customer leased, or US Navy owned one of four different procedures are
followed. These procedures are found in this chapter.
Government issued decoders: The direct exchange (DX) procedure is based
upon the former Television-Audio Support Activity (now Defense Media Center)
External Policy and Procedure, dated August 29, 1996 and provides DX
procedures for all models of AFRTS provided Power Vu Integrated Receiver-
Decoders (IRD). Customer purchased equipment is discussed later in this
chapter.
All activities will operate in accordance with these procedures. Local repair of
PowerVu equipment is NOT authorized.
When it is determined that a piece of Power Vu Equipment is defective, furnish
the following information:
� Model number(s) of the defective unit(s). Rack mountable commercial
9223 IRDs are provided in three Models: 803-200, 803-201 and 803-202.
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