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Beyond Glass Ceilings and Brick Walls - International Labour ...

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views about women’s capabilities in management. Dispensing of these biases<br />

are necessary to develop a more conducive <strong>and</strong> productive organizational culture.<br />

Unfortunately organizations have not adopted this approach.<br />

VI. Women in management: The Case Studies<br />

A selected number of companies were studied to develop profiles of the<br />

gendered aspects of management. A set of questions guided the interviews<br />

based on issues that were identified earlier. (Annex A).<br />

Constructing the reality of the structures, functioning <strong>and</strong> dynamics of an<br />

organization requires adoption of a triangulation approach in research. A<br />

valid approach will require adopting several methods. Each method has merits<br />

as well as limitations. Each may complement the other. Such a triangulation in<br />

approach includes observations, interviews of representative samples of people<br />

from all strata of the organization, perusal of documents on policy <strong>and</strong> procedural<br />

matters, annual reports, minutes of meetings, <strong>and</strong> review of investment <strong>and</strong><br />

expenditure patters. Further, the appropriateness of each method needs to be<br />

validated before adoption. Due to the time limitation, we adopted a single<br />

approach. This included interviewing a few persons, usually two, to get an<br />

insight into the organization. What are reported are the views expressed by<br />

those interviewed <strong>and</strong> the inferred status based on the interviews <strong>and</strong> the<br />

observations that took place during the visits to the organizations.<br />

Inferences drawn from the case studies<br />

Ten companies were selected for in-depth case studies. These were visited in<br />

addition to the others surveyed. The CEO <strong>and</strong>/or other senior persons in<br />

management were interviewed.<br />

The additional interviews included women in senior management posts <strong>and</strong> if<br />

available, the person in charge of human resource development, to get a clearer<br />

underst<strong>and</strong>ing of the dynamics within the organization in relation to women in<br />

senior management positions. It was an exercise in mapping the organizational<br />

culture, the attitudes, opinions, decision-making processes <strong>and</strong> the situation<br />

that women face in their day-to-day work environment. A qualitative approach<br />

was adopted to underst<strong>and</strong> the dynamics <strong>and</strong> organizational culture, to identify<br />

the issues <strong>and</strong> draw inferences on what needs to be done to bring about gender<br />

equity <strong>and</strong> equality <strong>and</strong> fairness at the workplace for women managers. The<br />

purpose was to underst<strong>and</strong> general situations <strong>and</strong> trends <strong>and</strong> not to undertake<br />

individual organizational analysis. In order to identify a broad spectrum of issues<br />

different types of businesses were chosen to capture common issues that could<br />

be focused on in developing the gender policy guide, which was the final goal<br />

of this book.<br />

The types of companies selected for the case studies on women in<br />

management:<br />

73

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