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Beyond Glass Ceilings and Brick Walls - International Labour ...

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conditions of work, where work is outsourced or where home-based work is<br />

part of its production <strong>and</strong> service delivery strategy.<br />

• Ensure that all machinery, equipment <strong>and</strong> tools are designed for use by both<br />

women <strong>and</strong> men. Frequently, these are designed by male designers on the<br />

assumption that they will be utilized by male workers; <strong>and</strong> are often<br />

cumbersome for women to use. Thus, organizations need to ensure that<br />

there is gender sensitivity vis a vis the design of workplace equipment <strong>and</strong><br />

ensure that women as well as men are trained in their usage. Providing<br />

feedback to manufacturers with regard to gendered concerns becomes<br />

important in this context.<br />

• Minimize occupational hazards by conforming to safety/health st<strong>and</strong>ards.<br />

This is a basic requirement <strong>and</strong> a biding legal obligation to all employees.<br />

Yet, there are considerable areas for improvements in many industrial,<br />

plantation <strong>and</strong> service sector work settings.<br />

• Ensure the security of women employees (from sexual harassment/genderbased<br />

violence) within <strong>and</strong> around the workplace. Often women are the<br />

targets of other employees - superiors, colleagues as well as subordinates—<br />

where harassment <strong>and</strong> violence is concerned. All employees must feel<br />

totally secure in the place of work as well as in the surrounding areas so<br />

that they do not have additional stress to deal with. The adoption of<br />

existing provisions as well as taking proactive measures to ensure a safe<br />

workplace will be a major achievement for any organization; as a means<br />

of developing both employer loyalty <strong>and</strong> organizational reputations.<br />

• Account for occupational stress. Often employees work in high stress<br />

situations. The stress incurred may be in terms of the physical task<br />

performed <strong>and</strong> the physical risks involved, as well as mental stress where<br />

deadlines <strong>and</strong> targets are concerned. Stress affects people’s physical <strong>and</strong><br />

psychological well-being quite noticeably. Companies must be mindful<br />

of such issues/conditions <strong>and</strong> act favourably to help people cope with<br />

workplace stress. There is a growing body of knowledge on this topic<br />

that management should be familiar with so as to adopt appropriate<br />

strategies.<br />

• Recognize <strong>and</strong> take responsibility for occupational ailments. With the<br />

widespread dependency on machinery at the workplace <strong>and</strong> in the work<br />

field, work-related illnesses are on the increase. Appropriate ergonomical<br />

designs relating to work environments, furnishings, equipment etc., as<br />

well as allowances in terms of time <strong>and</strong> medical care for the affected<br />

workers need to be introduced.<br />

• Account for family crises. Almost all employees have family responsibilities.<br />

In countries like Sri Lanka, there are strong social values associated with<br />

family ties. Sometimes, when there are major crises at home, people are<br />

torn between two sets of loyalties. Further, due to the poor social support<br />

97

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