The Pave Project Report - Queen's University Belfast

The PAVE Project Report 79
Troubles in that a ‘service is provided if it meets the relevant and appropriate
minimum standards of practice for this service’. This definition can be used for future
reference and research.
We found that services were offered in four different main categories. While services
varied vastly in terms of availability, by and large staff were trained and supervised
and services were allocated according to a system of assessment. While some services
were distinct, others were more defuse and even group representatives were not very
clear about some of the differences between the services, e.g., the difference between
group therapy, support groups, or befriending. Some of the more popular services
(e.g, complementary therapies) were particularly vulnerable to funding cycles.
However, overall the majority of services provided by the groups received favourable
feedback from interviewees. On an anecdotal level, they found most of the services
helpful and their use of these services was considerable. Figure 10 offers an overview
of the categorization and minimum good practice guidelines that resulted from the
Services Survey.