TABLE OF CONTENTS - Everything R744

PURCHASING CRITERIA FOR HVAC&R TECHNOLOGY
Question: How important are the following Purchasing Criteria for commercial / industrial end-users in
investing in HVAC&R technology?
… average values
…individual choices
Return on
Investment
Capital cost
3.68
3.67
Return on
Investment
Capital cost
71,6%
25,8%
69,4% 28,4%
very important
important
Safety
Efficiency
Skilled personnel
3.53
3.44
3.31
Safety
Efficiency
Skilled personnel
58,7%
48,9%
43,3%
36,2%
46,8%
45,5%
10,7%
not really important
not at all important
Availability,
familiarity
Standards (building,
trade, safety etc.
Supplier networks,
trusted brands
Competitive
advantage
Environmental
impact
Financial support
CSR, sustainability,
corporate strategy
3.27
3.23
3.13
3.06
2.97
2.96
2.78
0 1 2 3 4
Standards (building,
trade, safety etc.
Availability,
familiarity
Supplier networks,
trusted brands
Competitive
advantage
Environmental
impact
Financial support
CSR, sustainability,
corporate strategy
14,0%
35,4%
30,6%
27,5%
24,7%
24,7%
39,6%
53,9%
48,6%
53,4%
52,5%
44,5%
57,0%
50,6% 22,2%
24,7%
27,5%
15,4%
14,6%
18,3%
6,5%
0% 20% 40% 60% 80% 100%
99
COSTS, SAFETY & EFFICIENCY THE MOST
IMPORTANT PURCHASING CRITERIA
With values of above 3.6 out of 4.0, return on investment
and initial investment costs remained “very important”
purchasing criteria for commercial end-users, followed
closely by safety and efficiency aspects. With values
below 3.0, sustainability commitments, available
financial support from official sources, and the
technology’s environmental impact were less important
and could be found at the lower end of the priority
ranking. In between the two, available know-how and
trained personnel were ranked as “important”, as well as
reliable supply and familiarity with the technology, and
the influence of standards in the area of safety, trade, and
building codes.
RETURN ON INVESTMENT SINGLE MOST
IMPORTANT DECISION FACTOR
An overwhelming 97.4% of respondents, all those opting
for “very important” and “important,” believed that
commercial / industrial end-users of HVAC&R equipment
would decide for the technology that promises the
best ROI rate. Even more (97.8%) said this about the
initial investment. The highest values for the “not really
important” evaluation were seen for the corporate
sustainability strategy (28%), for available public financial
support (25%), and for a technology’s environmental
impact (22%). Extracting only those respondents
representing end-users, ROI was the most important
decision-maiking factor, followed by efficiency and
performance, and initial costs.
Total responses: 356