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• Verification data.<br />

8.2.1 Data Quality Report<br />

The Data Quality Report displayed various data quality issues <strong>and</strong> allowed the FS to<br />

provide specific feedback to FIs who were experiencing problems. The report included missing<br />

data items on Quality Control Forms <strong>and</strong> procedural errors such as Case ID or Verification ID<br />

problems. The report also included a list of cases that could not be used due to the FI<br />

interviewing the wrong household member.<br />

8.2.2 Missing Screening Data Report<br />

The Missing Screening Data Report displayed by FI the screening data that were missing<br />

for specific Case IDs. FSs used this report to monitor the quality of the screening data that each<br />

FI collected. The data on this report represented information that the respondent refused to<br />

provide or indicated areas where the FI either made errors or may have been taking short-cuts.<br />

FSs monitored specific problems <strong>and</strong> trends <strong>and</strong> were able to provide immediate feedback <strong>and</strong><br />

re-train FIs as necessary.<br />

8.2.3 Overdue Cases Report<br />

FSs used the Overdue Case Report to account for completed interviews that should have<br />

already arrived at RTI. Interviews were considered overdue if not transmitted within three days<br />

of the date of interview (as reported by the Newton Record of Calls data).<br />

Cases displayed on this report were investigated to ensure the completed interview was<br />

transmitted or that the correct Case ID was used <strong>and</strong> reported as a completed interview. FSs <strong>and</strong><br />

programming staff worked to resolve any pending issues with overdue cases.<br />

8.2.4 Length of Interview Report<br />

The Length of Interview Report listed the completed interviews that were either finished<br />

in a relatively short or extremely long amount of time. The times were derived from the<br />

computer-assisted interviewing (CAI) interview file (total time <strong>and</strong> timing of specific sections)<br />

so that FSs could monitor possible problem situations (such as short-cutting or problems with the<br />

laptop that might cause the time-frame to be strange).<br />

8.2.5 Case Data Information<br />

The Case Data Information portion of the CMS provided all FI production data <strong>and</strong><br />

allowed the FS to interact with the data <strong>and</strong> view it in special ways. The type of cases the FS<br />

viewed was determined by the drop-down items selected. Each of the following items was<br />

available to select (single or multiple items), after which a data table containing all of these items<br />

(for the subset of cases) displayed:<br />

• Case ID<br />

• Type of case (Screening, Interview A, or Interview B)<br />

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