PDF, 3.8 MB - Substance Abuse and Mental Health Services ...

• A 2003 Field Interviewer Computer Manual
• A cover memorandum from the national field director.
In order to prepare for training, veteran FIs were instructed to:
• review both manuals;
• transmit to receive the electronic home study on their laptop;
• complete the electronic home study exercise; and
• transmit to RTI from their laptop to submit their completed work.
To receive the home study exercise, FIs transmitted after a specified date and the exercise
was automatically loaded on their laptop. FIs then had about one week to complete the exercise
and transmit the finished work back to RTI where it was scored electronically and the results
posted on the CMS. Any FI not achieving a score of 80 percent on this open book test was
contacted by RTI staff for a telephone re-test. Failure to pass the telephone re-test meant
placement on probation. Of the 652 FIs completing the home study, 98.8 percent passed the first
attempt. Eight FIs were required to complete a phone retest, with all eight passing the retest.
Appendix C contains the Veteran home study memorandum, while Appendix D contains the
home study exercises.
4.5.2 Veteran Interviewer Training Supplies
Using a master list of needed supplies, all supplies were prepared, ordered (if necessary),
and stored in preparation for training activities.
4.5.2.1 Printed Materials Related to Training
A detailed, near-verbatim Veteran Training Guide was prepared for each member of the
training team. Based in part on the guide developed for 2002, most sections of the guide were
newly developed to present different topics and emphasize the changes for 2003. Along with the
training guide, numerous printed materials were developed:
• Data Collection Agreements for all veterans to signify they agreed to continue to
follow procedures and maintain confidentiality.
• A Veteran Training Workbook that contained necessary exercises, printed examples,
scripts, and additional instructions.
• Quality Control Forms specifically for the training cases, printed in padded form.
• Reference Date Calendars and Incentive Payment Receipts for use during the practice
interview.
• Showcard Booklets and Pillcards for training and use during subsequent field work.
30