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PDF, 3.8 MB - Substance Abuse and Mental Health Services ...

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5. Field Staff Training<br />

Training for all levels of project field staff occurred both prior to the start of data<br />

collection <strong>and</strong> throughout the year. Having experienced staff allowed training programs to go<br />

beyond the basic steps <strong>and</strong> focus on enhancing <strong>and</strong> improving necessary project skills.<br />

5.1 Management Training Programs<br />

To share information <strong>and</strong> better equip all regional directors (RDs), regional supervisors<br />

(RSs), field supervisors (FSs), <strong>and</strong> survey specialists for their roles for the upcoming year, the<br />

2003 NSDUH management session was held November 24, 2002, in Cincinnati, OH. Topics<br />

covered during this session included:<br />

• results of data collection efforts on other related work such as Special Analysis<br />

projects <strong>and</strong> field verification;<br />

• data quality discussions, citing field observation findings <strong>and</strong> answers to common<br />

data quality–related questions;<br />

• resource management <strong>and</strong> managing interviewer workloads;<br />

• recognizing <strong>and</strong> considering personality types when managing staff; <strong>and</strong><br />

• specific items of interest for each RD region.<br />

Earlier during the session, management staff heard the results of previous data collection<br />

efforts as presented by Dr. Goldstone of the <strong>Substance</strong> <strong>Abuse</strong> <strong>and</strong> <strong>Mental</strong> <strong>Health</strong> Administration<br />

(SAMHSA).<br />

5.2 New-to-Project Field Interviewer Training Sessions<br />

5.2.1 Design<br />

Training sessions were held prior to the start of each new quarter throughout the year to<br />

train newly hired new-to-project field interviewers (FIs). These sessions helped maintain a<br />

sufficient staff size to complete screening/interviewing within the quarterly timeframes. For each<br />

session, there were multiple training rooms staffed by teams of three or sometimes four trainers.<br />

Occurring in March, June, <strong>and</strong> September, a total of 168 new FIs were trained during these<br />

replacement sessions. Table 5.1 summarizes the interviewer training sessions held for the 2003<br />

National Survey on Drug Use <strong>and</strong> <strong>Health</strong> (NSDUH).<br />

The new-to-project training program consisted of six full days <strong>and</strong> one half day of<br />

training covering the general techniques of interviewing, screening using the Newton h<strong>and</strong>held<br />

computer, conducting NSDUH interviews on the laptop computer, <strong>and</strong> general NSDUH<br />

protocols <strong>and</strong> technical support. Spanish-speaking FIs attended an additional one-day session to<br />

review the Spanish translations of the questionnaire <strong>and</strong> the Newton screening program.<br />

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