January 16, 2013 - Texas Workforce Commission

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1 From my work in the Unemployment
2 Insurance Division, I became aware of a program
3 administered by the Administrative Office of the
4 United States Federal Court system. The federal
5 courts certify interpreters. The Unemployment
6 Insurance Division uses at least four
7 English-Spanish -- uses only court certified
8 interpreters, and we have secured a purchase order
9 with one of the court certified interpreters. And
10 once our English intake questionnaire form is posted
11 to the Internet, we will be able to submit that
12 content for translation to the interpreter and get it
13 posted to the Website.
14 In addition, in the past a customer who
15 went to our Website and downloaded that form, had one
16 option: Print the form, and mail it to us. We've now
17 implemented an e-mail address to allow the person to
18 fill in the form electronically and submit it to us
19 immediately by e-mail.
20 The previous version of the form had a
21 space for a signature. That space for a signature is
22 not required by state law, and it is not required by
23 our work sharing agreement. However, if the intake
24 questionnaire is signed, we are required to input that
25 intake questionnaire into the database.