11.10.2014 Views

January 16, 2013 - Texas Workforce Commission

January 16, 2013 - Texas Workforce Commission

January 16, 2013 - Texas Workforce Commission

SHOW MORE
SHOW LESS

Create successful ePaper yourself

Turn your PDF publications into a flip-book with our unique Google optimized e-Paper software.

28<br />

1 Mr. Temple has hired Mr. Luis Macias to serve as<br />

2 Mr. Temple's Chief of Staff.<br />

3 CHAIRMAN ANDERSON: Okay.<br />

4 COMMISSIONER DIGGS: One quick question.<br />

5 When we start tracking days, aged days of cases, when<br />

6 do we start tracking that, and how will this affect<br />

7 that aging process of our cases?<br />

8 MR. BABIAK: Well, let me answer the --<br />

9 the second question first. The -- the hope is that<br />

10 the -- the cycle time is reduced and that the case<br />

11 aging is also reduced. I believe that we track both<br />

12 from the agency date and then a -- tracking from the<br />

13 date that the case is assigned to staff on the chance<br />

14 that it's not assigned on the same day that we receive<br />

15 it.<br />

<strong>16</strong> COMMISSIONER DIGGS: Okay.<br />

17 MR. BABIAK: Any other questions?<br />

18 CHAIRMAN ANDERSON: We're still on<br />

19 your -- the activities report. Right?<br />

20 MR. BABIAK: Yes, sir.<br />

21 CHAIRMAN ANDERSON: Okay.<br />

22 MR. BABIAK: I've been working with the<br />

23 Employment Manager to create new processes for the<br />

24 complaints we receive under HB 1178, the amendments to<br />

25 Government Code Chapter 431. We have struggled with

Hooray! Your file is uploaded and ready to be published.

Saved successfully!

Ooh no, something went wrong!