January 16, 2013 - Texas Workforce Commission

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1 MS. COVINGTON: As you can see, our aged
2 cases have increased significantly, and we've
3 developed an aggressive plan to reverse this trend.
4 Our goal is to reduce the pending inventory over --
5 the inventory as you see it reflected now that's over
6 a hundred days down to 35 percent, and we're working
7 to do this by the end of the third quarter or sooner.
8 We would prefer sooner but no later than the third
9 quarter.
10 I would like to let you know that if we
11 continue to see the trend downward in intakes, that
12 will affect our plan because we'll be getting fewer
13 cases in, and we're focusing now strictly on the older
14 cases. And so the new -- the newer cases, if we're
15 not getting very many in, they would have a tendency
16 to age as well. And so, our -- our challenge is to
17 close the cases that are under a hundred days, as well
18 as the cases that have aged and to try to keep that
19 balance.
20 Are there any questions?
21 CHAIRMAN ANDERSON: Are you at the point
22 that the overtime is almost a fact of life in the CRD
23 based on our caseload and staffing levels?
24 MR. BABIAK: Commissioner -- Chair
25 Anderson, the -- the grant was for the purpose of