Promoting Financial Inclusion - United Nations Development ...

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to this study is greatly acknowledged and FICCI sincerely thank the entire M-CRIL team involved in this work. We acknowledge the painstaking efforts of Mr Ratnesh, Program Analyst UNDP, who seamlessly coordinated the efforts of M-CRIL, FICCI and UNDP. We express our gratitude to Ms Deepali Pant Joshi (CGM, RPCD, RBI), Mr R Bhaskaran (CEO, IIBF), Mr N P Mohapatra (DGM, FID, NABARD), Mr Utpal Issar (Inclusion Head, ICICI Bank), Mr Jatinder Handoo (Manager International Business, FINO), Mr Tarun Agarwal (VP, FINO) and Mr Sanmoy Das (Chief of Financial Services, Drishtee) for their immensely constructive inputs. Finally, thanks to all the participants of the case studies for their valuable time. FICCI's Financial Sector Division vi PREFACE & ACKNOWLEDGEMENTS
List of Abbreviations ADB ALW ANBC BC BCSBI BF BPLR CAB CARA CBS CCB CCS CEMG CFT CSC CSP DCC DCCBs DLIC DRI EBT ECS EIR EKO FI FICCI FIEA FIF FIP Asian Development Bank A Little World Adjusted Net Bank Credit Business Correspondent Banking Codes and Standards Board of India Business Facilitator Benchmark Prime Lending Rate College of Agriculture Banking Capital to Risk Weighted Assets Ratio Core Banking Services Central Co-operative Banks Cooperative credit structure Channel Empowerment Group Combating of Financing of Terrorism Common Service Centres Customer Service Point District Consultative Committee District Central Cooperative Banks District Level Implementing& Monitoring Committees Differential Rate of Interest Electronic Benefit Transfer Electronic Clearing Service Effective Interest Rate EKO Aspire Foundation Financial Inclusion Federation of Indian Chamber of Commerce and Industry Financial Inclusion Education Academy Financial Inclusion Fund Financial Inclusion Plan
Page 2 and 3: Disclaimer: FICCI The information a
Page 4 and 5: Please contact FICCI at: E-mail: fi
Page 6 and 7: 4.13 Conclusions - inclusion constr
Page 10 and 11: FITF FLCC FMCG FSM GCC GoI HDI ICAI
Page 12 and 13: x EXECUTIVE SUMMARY
Page 14 and 15: metropolitan centres so this does n
Page 16 and 17: • Historical problems such as the
Page 18 and 19: FIGURE Yields in the Banking System
Page 21 and 22: 1 Background Inclusive economic gro
Page 23 and 24: financial services as it has implic
Page 25 and 26: • Providing financial services ac
Page 27 and 28: The analysis of region-wise credit
Page 29 and 30: …WHILE PROGRESS UNDER OTHER GOVER
Page 31 and 32: The contribution of SBLP to financi
Page 33 and 34: provide remittance services due to
Page 35 and 36: terms of number of borrowers, the S
Page 37 and 38: 4 The Policy Conundrum - Is It Prud
Page 39 and 40: BCs. These BCs have been able to op
Page 41 and 42: 4.3 MICRO-INSURANCE REGULATIONS 14
Page 43 and 44: crore as grant support for promotio
Page 45 and 46: IMPROVING THE QUALITY OF MANAGEMENT
Page 47 and 48: norms. However, the banks still nee
Page 49 and 50: at the prime lending rates of banks
Page 51 and 52: exchange, loan products and card pr
Page 53 and 54: prefer to transact with banks only
Page 55 and 56: use of smart cards, mobile technolo
Page 57 and 58: • Limited number of FLCCs: One of
Page 59 and 60:
savings, and this has ultimately af
Page 61 and 62:
6 The Way Forward The Government of
Page 63 and 64:
price for those provided services o
Page 65 and 66:
Case Studies of Financial Inclusion
Page 67 and 68:
each located at least 1-2 km apart
Page 69 and 70:
Officer (CEO) with support from the
Page 71 and 72:
course fee to successful candidates
Page 73 and 74:
• Commission structure: The BC ag
Page 75 and 76:
on a single card. In the field, the
Page 77 and 78:
Box C.7 Field Visit Observations fr
Page 79 and 80:
operations management and portfolio
Page 81 and 82:
convince new account openers to obt
Page 83 and 84:
Annexes ANNEX 1: PRINCIPLES OF CLIE
Page 85 and 86:
• Customers are informed of their
Page 87 and 88:
Distance criterion Payment of commi
Page 89 and 90:
Financial Inclusion Fund Promotion
Page 91 and 92:
Package Key features Reforms in the
Page 93 and 94:
Activities Amendments of rules and
Page 95 and 96:
Activities Computerisation Status G
Page 97:
RBI, 2009, “Financial deepening b
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