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Xstrata Copper North Queensland.pdf - Mount Isa Mines

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Our people<br />

Our people<br />

Townsville operations<br />

Gerry Figg – Project mechanical supervisor, Townsville operations<br />

Employment<br />

In 2010, the Townsville operations provided<br />

jobs for 258 people (176 employees and 82<br />

contractors). The rate of voluntary employee<br />

turnover in 2010 averaged 10.5% for the<br />

copper refinery and 5.8% for the port<br />

operations, which were both well below the<br />

average voluntary turnover of 17.6% reported<br />

by <strong>Queensland</strong> participants in the Resources<br />

Industry Turnover Analysis.<br />

The benefits provided to permanent<br />

employees at the Townsville operations<br />

that are not provided to casual employees<br />

include: paid leave provisions, external/tertiary<br />

education assistance, higher rates of<br />

superannuation, disability cover and<br />

salary continuance.<br />

Employing locally<br />

The Townsville operations are committed to<br />

employing local residents and the majority of<br />

our workforce is employed on a permanent<br />

basis. We have a permanent workforce of<br />

172 people and the majority of these are<br />

from the Townsville-Ayr region.<br />

Training and education<br />

The Townsville operations invested over<br />

$780,000 on training during 2010, an<br />

average of $4,406 per employee. This is a<br />

substantial increase from 2009, and ensured<br />

employees received improved levels of safety<br />

and health competency training to perform<br />

their work activities throughout 2010.<br />

The Training Advisor worked closely with<br />

line management, supervisory staff and key<br />

personnel throughout the year to identify<br />

training requirements. Our training systems<br />

continued to focus on delivering competencybased<br />

training for all workers.<br />

A communication strategy was implemented<br />

in 2010 to help achieve our training targets<br />

and to increase training awareness across the<br />

Townsville operations. This involved regular<br />

communication through weekly and monthly<br />

reporting, regular announcements via email<br />

and the intranet, and also through verbal<br />

means, resulting in an increased awareness<br />

of training by employees. In support of this<br />

strategy, a significant increase in training<br />

sessions with more flexible training times<br />

was offered.<br />

“The Townsville<br />

operations are<br />

committed to<br />

employing local<br />

residents and<br />

the majority of<br />

our workforce is<br />

employed on a<br />

permanent basis.”<br />

Sustainability Report 2010 53

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