Xstrata Copper North Queensland.pdf - Mount Isa Mines

Case study
Job Role Criteria greatly assists
the injury management process
Originally developed in 2005 to meet an emerging demand from the
working population, the Job Role Criteria tool was designed to assist
health and rehabilitation staff during their assessments, observations,
treatment and considerations in relation to the daily occupational
activities of employees. It has since become a proactive injury
management tool which details the functional requirements of
all roles within Xstrata’s north Queensland operations.
“This is a great tool for the recruiting process,
as it’s just not possible for one person to
know all the tasks and role requirements for
every single job across our north Queensland
sites,” said Leanne.
“The program is easily accessible on our
intranet site, and gives us an instant view
of what’s required physically to do a
particular job, which has proved really useful
throughout the year,” she said.
During 2009 the Job Role Criteria tool
evolved into an interactive web-based
resource that provided an accessible,
useable, and dynamic presentation of key
information that medical, rehabilitation, and
operational staff could use throughout the
injury management process. The role library
grew to over 200 roles and there was an
expansion of the evidence base to include
Thermal Work Limit, Manual Task Risk
Matrix, Whole Body Vibration data, and the
review of 17 areas and roles across Xstrata’s
north Queensland operations.
The Job Role Criteria tool was rolled
out in 2010 through presentations to
management, safety, health, training, human
resources and medical staff, by the North
Queensland Safety and Health department.
The web-based program was made available
on the Xstrata Mount Isa Mines intranet,
making it highly accessible, user friendly,
and able to be updated continually. The
program provides access to nearly every
job on site. Each job contains a role
description, its physical requirements, the
environmental context of role participation
and cognitive performance components for
task participation. In addition, the tool was
developed as a transportable USB-based
resource to allow access and interaction by
remote and travelling staff and employees.
Brad Pritchard – Occupational Therapist at
Xstrata Mount Isa Mines, and Lyndonna
Ross – Graduate Occupational Therapist, said
it had proved a very useful tool across the
company’s north Queensland sites in 2010.
“The Job Role Criteria Tool provides a
comprehensive and rich evidence base
that allows external medical specialists and
internal health and rehabilitation people to
make a more informed decision about future
goals and the suitability to provide assistance
in a return to work process,” said Brad.
“The program has the potential to be
used in other departments such as the
Safety Department during workplace risk
assessments, and human resources during
recruitment, not just those based on
rehabilitation and other medical services,”
he said.
Leanne Ryder – Senior Human Resources
Advisor, said the program had been very
useful for Human Resources.
Since being rolled out in 2010 the Job
Role Criteria tool has made notable
improvements to:
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Pre-employment processes – by providing
an objective measure from which to
assess applicants
Injury Prevention – by highlighting and
addressing hazardous tasks and/or
work practices
Injury Management processes – by
facilitating appropriate tasking, and
providing ultimate functional goals
for rehabilitation
Training and Human Resources functions.
Overall, the tool has assisted communication
and rehabilitation program development
between health, injury management and
workplace management and area leaders.
It has provided a common language and
reference point, assisting in planning,
developing and assessing rehabilitation
goals and operational risk.
The Job Role Criteria tool assists health and
rehabilitation staff to identify the functional
requirements of all roles on site
Sustainability Report 2010 55