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2010-11 Annual Report - Taranaki District Health Board

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page 25<br />

Releasing Time to Care<br />

This programme is based on the lean thinking concept and aims to free up time in our<br />

nurses’ day so they can increase the amount of time they have for direct patient care<br />

and improve the safety, reliability and efficiency of the care delivered to the patient.<br />

Areas of focus include:<br />

• Patient status at a glance - setting up patient information that improves<br />

communication, patient experience and patient flow.<br />

• Knowing how we are doing - developing ward based measures to help the team<br />

make informed decisions.<br />

Kaiawhina<br />

St John Ambulance<br />

“Kaiawhina” as navigators in high needs<br />

communities were piloted in <strong>2010</strong>. The<br />

number of Kaiawhina was increased from<br />

four half-timers, to six full-timers around<br />

<strong>Taranaki</strong>.<br />

The role of Kaiawhina is to help whanau<br />

in the communities in which they live,<br />

to navigate their way through the wide<br />

range of services, delivered by a wide<br />

range of providers.<br />

On February 1st, St John was appointed<br />

to provided ambulance services for the<br />

<strong>Taranaki</strong> region.<br />

The DHB ambulance service had provided<br />

well for local <strong>Taranaki</strong> communities over<br />

many years.<br />

<strong>Taranaki</strong> people will continue to be well<br />

serviced by St John who have access<br />

to their nationwide experience and<br />

resources, combined with local staff.

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