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Journal of Research in Innovative Teaching - National University

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discussion <strong>in</strong> such courses is slow; every entry, be it a question or an answer, takes time to both<br />

create and understand.<br />

One more important function <strong>of</strong> Open Forum is peer support. There are always some<br />

students who at the very beg<strong>in</strong>n<strong>in</strong>g feel frustrated with the amount <strong>of</strong> work, or start a<br />

mathematics course after a very long break, or received the textbook with a delay. Certa<strong>in</strong>ly, the<br />

<strong>in</strong>structor must reassure such students, but if this is done by classmates, such encouragement is<br />

even more valuable.<br />

Assessment<br />

In the current MTH 210 course, students take a midterm and a f<strong>in</strong>al exam. Overall, almost threefourths<br />

<strong>of</strong> the questions <strong>in</strong>volve calculations. Grad<strong>in</strong>g student work just by the f<strong>in</strong>al answers is<br />

not efficient, s<strong>in</strong>ce a student may make an error <strong>in</strong> the last step. Hence, the <strong>in</strong>structor must see<br />

the whole work. Not everyone is able to enter all details <strong>of</strong> the solution <strong>in</strong>to the answer box.<br />

Therefore, we ask each student to submit the detailed work by fax, e-mail, or dropbox. This<br />

method gives the <strong>in</strong>structor the opportunity <strong>of</strong> trac<strong>in</strong>g the whole process <strong>of</strong> solv<strong>in</strong>g a problem<br />

and give a partial credit to the student. Of course, that takes significantly more time than grad<strong>in</strong>g<br />

multiple-choice answers (which can be made automatic), but it is much more fair and balanced.<br />

This approach also makes it easy for the <strong>in</strong>structor to expla<strong>in</strong> to a student what was wrong <strong>in</strong><br />

his/her answers.<br />

The time allowed for an exam is another sensitive issue. It must be sufficient for an<br />

average student to answer all questions, but not excessively long. It may be good to collect the<br />

<strong>in</strong>formation about the time spent by each student on the current exam, f<strong>in</strong>d the mean and<br />

standard deviation σ and assign the time <strong>in</strong>terval equal to + σ for the next class.<br />

We don’t set the system to kick out the student after the time expired. Instead, we deduct<br />

1% <strong>of</strong> the exam score for every 10 m<strong>in</strong>utes <strong>of</strong> overtime. This is def<strong>in</strong>itely not much, yet it gives<br />

the desired effect: the students have to watch the clock, but it does not make them too nervous.<br />

Authentication<br />

S<strong>in</strong>ce the <strong>in</strong>structor never meets the students <strong>in</strong> person, the issue <strong>of</strong> assessment becomes one <strong>of</strong><br />

the most acute <strong>in</strong> onl<strong>in</strong>e education. It is true that the <strong>in</strong>structor may develop a certa<strong>in</strong> idea about a<br />

student’s personality just by the style <strong>of</strong> his/her emails, the type <strong>of</strong> questions, the quality <strong>of</strong><br />

homework and threaded discussion post<strong>in</strong>gs, and so on, but we still have to rely on the pr<strong>in</strong>ciple<br />

“one who wants to learn will learn.”<br />

The means <strong>of</strong> remotely controll<strong>in</strong>g the test<strong>in</strong>g process were discussed, <strong>in</strong> particular, by<br />

Mitry and Smith (2009). However, all <strong>of</strong> those methods require additional video equipment that<br />

is not easily available at this time. Therefore, we need to focus on what is possible now.<br />

An onl<strong>in</strong>e student is free to use any available materials, <strong>in</strong>clud<strong>in</strong>g the notes, completed<br />

homework, and even the textbook. A student who is not properly prepared may resort to some<br />

k<strong>in</strong>ds <strong>of</strong> illicit assistance, such as us<strong>in</strong>g a tutor’s help dur<strong>in</strong>g the exam and gett<strong>in</strong>g <strong>in</strong>formation<br />

from classmates.<br />

The first <strong>of</strong> these cases requires someone who is familiar with the material and can help<br />

promptly. We assume that a real pr<strong>of</strong>essional tutor will never agree to do so. A person who took<br />

the same course some time ago and remembers someth<strong>in</strong>g is <strong>of</strong> little use. The same applies to<br />

<strong>in</strong>experienced tutors who need to read the textbook before solv<strong>in</strong>g a problem. Us<strong>in</strong>g help from<br />

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