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Strategic Business Plans for Water Supply and Sewerage

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1.4 The <strong>Strategic</strong> <strong>Business</strong> Planning Process<br />

The strategic business planning process is described by the following flow chart <strong>and</strong> narrative<br />

below.<br />

The water supply <strong>and</strong> sewerage businesses aim to deliver agreed levels of service using assets<br />

<strong>and</strong> staff. These are funded through a combination of capital investment <strong>and</strong> recurrent<br />

expenditures.<br />

The financial plan converts funding requirements into annual charges to be levied on customers,<br />

making allowance <strong>for</strong> other sources of funds, in particular developer charges.<br />

If the annual charges are considered unaf<strong>for</strong>dable, the levels of service need to be modified,<br />

<strong>and</strong> the process repeated until the charges are acceptable.<br />

May 2012<br />

HydroScience Consulting<br />

Coffs Harbour City Council <strong>Strategic</strong> <strong>Business</strong> Plan Page 11

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