Strategic Business Plans for Water Supply and Sewerage

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Sewerage Sawtell STP will be decommissioned by mid 2013. CHW has advised that planning and construction of the pump station and rising main to achieve this is underway. OBJECTIVE 1 – LEVELS OF SERVICE Meet Levels of Service PERFORMANCE TARGET Meet all levels of service targets 100% of the time STRATEGIES 1. Monitor performance against levels of service 2. Identify deficiencies and implement remedial actions ACTIONS Responsible Target date Cost ($’000) 1. Improve the existing monitoring system STC Dec 11 In budget 2. Review performance and prepare report STC Annually October In budget Starting 2012 3. Identify the remedial actions, allocate in budget EMO Annually by 30 June Starting in 2012 In budget 4. Implement remedial actions in accordance with budget EMO/MSI Annually in July In budget Starting 2012 5. Prepare Drinking Water Quality Management Plan MSI By December 2012 50 Legend: STC EMO MSI MULP MWT MD MSP DCS Senior Technical Co-ordinator Executive Manger Operations Manager Strategic Infrastructure Manager Land Use Planning Manager Water Treatment Manager Distribution Manager Special Projects Director City Services May 2012 HydroScience Consulting Coffs Harbour City Council Strategic Business Plan Page 31
6 Service Delivery This section looks at Council’s current service delivery methods and how Council plans to deliver these services in the future. The delivery of water supply and sewerage services is the responsibility of the Coffs Harbour Water, part of CHCC’s Engineering Department. The majority of operations and maintenance tasks are carried out by Council staff. Some maintenance is already contracted out. Council has adopted resource sharing as a means of reducing operation costs. Management of major projects, design, construction and specialist services are managed by Council staff using a variety of procurement options The following are some current and future service delivery options which are considered by Council. 6.1 Private Sector Resources 6.1.1 Contracting Out Council will consider contracting out some services, where it can be demonstrated that they are cost effective and appropriate. 6.1.2 Private Sector Involvement in Scheme Development Council would consider private sector involvement for large capital development. Several methods used for private involvement are considered by CHW. These are listed below. Model Main points Design and Construct • Traditional method. • Council bears most of the risk. • Council finances construction. • Council operates and maintains. Contracting out operations and maintenance Design, build and operate (DBO) • Some minor maintenance is already contracted by Council. • Contractor is responsible for defined functions. • Level of risk transfer is dependent on type of contract. • Council owns the assets, and maintains a fair degree of risk. • Council finances construction. • Contractor designs, builds and operates for a long term (typically 25 years). May 2012 HydroScience Consulting Coffs Harbour City Council Strategic Business Plan Page 32
Page 1 and 2: Coffs Harbour City Council Strategi
Page 3 and 4: Executive Summary Coffs Harbour Wat
Page 5 and 6: increase in the next 10 years to $8
Page 7 and 8: Contents Executive Summary ........
Page 9 and 10: Capital Works Program .............
Page 11 and 12: 1 Introduction 1.1 This Strategic B
Page 13 and 14: 2 Existing Facilities The delivery
Page 15 and 16: 2.1.4 Nana Glen To supply the resid
Page 17 and 18: Figure 4: Regional Water Supply Sch
Page 19 and 20: 2.2 Sewerage Coffs Harbour Water op
Page 21 and 22: 3.2 Legislative Framework The key a
Page 23 and 24: Best-Practice Requirement Complying
Page 25 and 26: KEY RESULT AREA CURRENT POSITION FU
Page 27 and 28: 4 Mission Statement CHW mission sta
Page 29 and 30: Description Unit LOS performance Lo
Page 31: Description Unit LOS performance Lo
Page 35 and 36: 6.2 Resource Sharing Council has ad
Page 37 and 38: Area Population Average Annual Wate
Page 39 and 40: CHW also has a Demand Management Pl
Page 41 and 42: 7.5 Reclaimed Water Coffs Harbour W
Page 43 and 44: 7.6.1 Water Supply Pricing CHW wate
Page 45 and 46: 7.7 Customer Satisfaction To ensure
Page 47 and 48: OBJECTIVE 8 - Community Consultatio
Page 49 and 50: OBJECTIVE 9 - Environment Protectio
Page 51 and 52: modified to suit. The Asset Managem
Page 53 and 54: 9.3 Maintenance Plan The purpose of
Page 55 and 56: 10 Work Force Plan Coffs Harbour ha
Page 57 and 58: 12 Summary of Extra Costs The actio
Page 59 and 60: Table 11: Summary CHW Risk Manageme
Page 61 and 62: 14.2 Sewerage Performance Indicator
Page 63 and 64: Appendix A Areas Serviced Maps May
Page 65 and 66: CORAMBA MOONEE BEACH BUCCA ! SAPPHI
Page 67 and 68: EMERALD BEACH CORAMBA MOONEE BEACH
Page 69 and 70: SANDY BEACH BUCCA EMERALD BEACH MOO
Page 71 and 72: Appendix B Capital Works Program Ma
Page 73 and 74: Project Improved Growth Renewals Pr
Page 75 and 76: Project Unwins Rd Res towards Havil
Page 77 and 78: Project Unwins Rd Res towards Havil
Page 79 and 80: Project Improved Growth Renewals Pr
Page 81 and 82: Project COFFS HARBOUR Duke St. Nana
Page 83 and 84:
Project 2026/27 2027/28 2028/29 202
Page 86 and 87:
Coffs Harbour City Council July 201
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Coffs Harbour City Council Financia
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1 Introduction These financial plan
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3.4 Typical Residential Bill for Wa
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Table 5: Developer Charges (2011 $)
Page 96 and 97:
4 Model Outputs The main output par
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The modelling indicates that all th
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Typical Residential Bills (2011/12$
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6 Sewerage Scheme 6.1 Financial Dat
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Table 10: Sewerage Sensitivity Anal
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Borrowing Outstanding 120000 120000
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COFFS HARBOUR WATER ADDENDUM TO THE
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- The implementation of the Regiona
Page 113 and 114:
Coffs Harbour State of the Environm
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Water Supply Demand Management Plan
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Appendix H Drought Management Plan
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Water Restrictions Policy Policy St
Page 121 and 122:
Water Restrictions Policy Guideline
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Appendix I Community Engagement Str
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Introduction The community of Coffs
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Appendix K TBL Performance Reports
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Coffs Harbour City Council TBL Wate
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Coffs Harbour City Council Water Su
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Coffs Harbour City Council TBL Sewe
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Coffs Harbour City Council Sewerage
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Strategic Business Plans for Water Supply and Sewerage

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