Strategic Business Plans for Water Supply and Sewerage

KEY RESULT AREA CURRENT POSITION FUTURE POSITION
• Reclaimed Water
Coffs Harbour Water Reclamation
Plant provides up to 21 megalitres of
reclaimed water daily
Maximise reuse through reclaimed
water where feasible. CHW is in the
process of completing the Reclaimed
Water Management Plan. Refer to
Section 7.5.
• Pricing and
Regulation of
Services
CHW complies with all pricing bestpractice
requirements as stated in
section 3.3.1
CHW intends to meet 100% of bestpractice
pricing requirements
annually. Refer to Section 0.
• Customer
Satisfaction/
Community
Consultation
CHW Community Engagement
Strategy 2030.
CHW’s target is to comply 100% with
Community Engagement Policy
ENVIRONMENT
PROTECTION
CHCC has been working on a
remediation of hydrocarboncontaminated
groundwater affecting
an area in Coramba.
In 2009 Council got a Project
Approval from NSW Minister for
Planning to construct and operate a
groundwater remediation technology
in Martin Street, Coramba.
CHW is developing water and
sewerage Environmental
Management System
CHW plans to develop and maintain
a Due Diligence Program
TOTAL ASSET MANAGEMENT
• Assets
Detail asset condition analyses is not
available
CHW plans to develop assets
condition assessment. Refer to
Section 9.2
• Operation
CHW currently operates the schemes
in accordance with documented
operational procedures
CHW will continue to operate the
schemes in accordance with
documented operational procedures
• Maintenance
CHW maintain the systems in
accordance with maintenance
schedules.
CHW will continue to maintain the
systems in accordance with
maintenance schedules and
implement asset management
system/plan. Refer to Section 0
May 2012
HydroScience Consulting
Coffs Harbour City Council Strategic Business Plan Page 23