Strategic Business Plans for Water Supply and Sewerage

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KEY RESULT AREA CURRENT POSITION FUTURE POSITION • Reclaimed Water Coffs Harbour Water Reclamation Plant provides up to 21 megalitres of reclaimed water daily Maximise reuse through reclaimed water where feasible. CHW is in the process of completing the Reclaimed Water Management Plan. Refer to Section 7.5. • Pricing and Regulation of Services CHW complies with all pricing bestpractice requirements as stated in section 3.3.1 CHW intends to meet 100% of bestpractice pricing requirements annually. Refer to Section 0. • Customer Satisfaction/ Community Consultation CHW Community Engagement Strategy 2030. CHW’s target is to comply 100% with Community Engagement Policy ENVIRONMENT PROTECTION CHCC has been working on a remediation of hydrocarboncontaminated groundwater affecting an area in Coramba. In 2009 Council got a Project Approval from NSW Minister for Planning to construct and operate a groundwater remediation technology in Martin Street, Coramba. CHW is developing water and sewerage Environmental Management System CHW plans to develop and maintain a Due Diligence Program TOTAL ASSET MANAGEMENT • Assets Detail asset condition analyses is not available CHW plans to develop assets condition assessment. Refer to Section 9.2 • Operation CHW currently operates the schemes in accordance with documented operational procedures CHW will continue to operate the schemes in accordance with documented operational procedures • Maintenance CHW maintain the systems in accordance with maintenance schedules. CHW will continue to maintain the systems in accordance with maintenance schedules and implement asset management system/plan. Refer to Section 0 May 2012 HydroScience Consulting Coffs Harbour City Council Strategic Business Plan Page 23
KEY RESULT AREA CURRENT POSITION FUTURE POSITION • Capital Works Water Supply Water supply 30 years capital works plan is up to date. The 30 year anticipated capital works investment is estimated at $106 M. About 60% of the works is for growth, 25% is for renewals and 15% is for backlog or improvement of LOS. Refer to Appendix B. Sewerage Sewerage 30 years capital works plan is up to date. The 30 year anticipated capital works investment is estimated at $151 M. About 55% of the works is for growth, 35% is for renewals and 10% is for backlog or improve LOS. Refer to Appendix B. WORK FORCE Council has the appropriate organization structure and staff with the skills necessary for the operation and management of the current and future systems Council aims to train and recruit staff as required FINANCE The current and future financial position of CHW water supply and sewerage businesses is provided in Appendix D. 3.4 Summary of Major Issues A number of issues that can improve the service to customers have been identified by CHW staff during the preparation of this strategic business plan. These issues and the proposed strategy to address them are listed throughout this report and are summarised below. Issue High number of water quality complaints Proposed Strategies Council has recently noticed a drop in these complaints following the construction of water treatment plant. This will continue to be monitored by Council. Prepare and implement Drinking Water Quality Management Plan Identify and implement remedial actions to address dirty water issues Potential water source contamination at the Nymboida and Orara Rivers from mines in the Nymboida and Orara catchments, respectively. Prepare and implement Drinking Water Quality Management Plan Ensure acceptable pH levels in the potable water Implement remedial actions such as moving lime dosing from the Karangi Dam to the Karangi WTP May 2012 HydroScience Consulting Coffs Harbour City Council Strategic Business Plan Page 24
Page 1 and 2: Coffs Harbour City Council Strategi
Page 3 and 4: Executive Summary Coffs Harbour Wat
Page 5 and 6: increase in the next 10 years to $8
Page 7 and 8: Contents Executive Summary ........
Page 9 and 10: Capital Works Program .............
Page 11 and 12: 1 Introduction 1.1 This Strategic B
Page 13 and 14: 2 Existing Facilities The delivery
Page 15 and 16: 2.1.4 Nana Glen To supply the resid
Page 17 and 18: Figure 4: Regional Water Supply Sch
Page 19 and 20: 2.2 Sewerage Coffs Harbour Water op
Page 21 and 22: 3.2 Legislative Framework The key a
Page 23: Best-Practice Requirement Complying
Page 27 and 28: 4 Mission Statement CHW mission sta
Page 29 and 30: Description Unit LOS performance Lo
Page 31 and 32: Description Unit LOS performance Lo
Page 33 and 34: 6 Service Delivery This section loo
Page 35 and 36: 6.2 Resource Sharing Council has ad
Page 37 and 38: Area Population Average Annual Wate
Page 39 and 40: CHW also has a Demand Management Pl
Page 41 and 42: 7.5 Reclaimed Water Coffs Harbour W
Page 43 and 44: 7.6.1 Water Supply Pricing CHW wate
Page 45 and 46: 7.7 Customer Satisfaction To ensure
Page 47 and 48: OBJECTIVE 8 - Community Consultatio
Page 49 and 50: OBJECTIVE 9 - Environment Protectio
Page 51 and 52: modified to suit. The Asset Managem
Page 53 and 54: 9.3 Maintenance Plan The purpose of
Page 55 and 56: 10 Work Force Plan Coffs Harbour ha
Page 57 and 58: 12 Summary of Extra Costs The actio
Page 59 and 60: Table 11: Summary CHW Risk Manageme
Page 61 and 62: 14.2 Sewerage Performance Indicator
Page 63 and 64: Appendix A Areas Serviced Maps May
Page 65 and 66: CORAMBA MOONEE BEACH BUCCA ! SAPPHI
Page 67 and 68: EMERALD BEACH CORAMBA MOONEE BEACH
Page 69 and 70: SANDY BEACH BUCCA EMERALD BEACH MOO
Page 71 and 72: Appendix B Capital Works Program Ma
Page 73 and 74: Project Improved Growth Renewals Pr
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Project Unwins Rd Res towards Havil
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Project Unwins Rd Res towards Havil
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Project Improved Growth Renewals Pr
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Project COFFS HARBOUR Duke St. Nana
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Project 2026/27 2027/28 2028/29 202
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Coffs Harbour City Council July 201
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Coffs Harbour City Council Financia
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1 Introduction These financial plan
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3.4 Typical Residential Bill for Wa
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Table 5: Developer Charges (2011 $)
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4 Model Outputs The main output par
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The modelling indicates that all th
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Typical Residential Bills (2011/12$
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6 Sewerage Scheme 6.1 Financial Dat
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Table 10: Sewerage Sensitivity Anal
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Borrowing Outstanding 120000 120000
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COFFS HARBOUR WATER ADDENDUM TO THE
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- The implementation of the Regiona
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Coffs Harbour State of the Environm
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Water Supply Demand Management Plan
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Appendix H Drought Management Plan
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Water Restrictions Policy Policy St
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Water Restrictions Policy Guideline
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Appendix I Community Engagement Str
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Introduction The community of Coffs
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Appendix K TBL Performance Reports
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Coffs Harbour City Council TBL Wate
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Coffs Harbour City Council Water Su
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Coffs Harbour City Council TBL Sewe
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Coffs Harbour City Council Sewerage
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