Strategic Business Plans for Water Supply and Sewerage
Strategic Business Plans for Water Supply and Sewerage
Strategic Business Plans for Water Supply and Sewerage
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Other Key Activities Overview<br />
The <strong>Strategic</strong> <strong>Business</strong> Plan is the LWU primary planning document <strong>and</strong> it lists a summary of CHW<br />
other key activities <strong>and</strong> plans in place; this is provided in Section 12.<br />
Action Plan Summary<br />
Current services are generally satisfactory. There are however, some issues, which need to be<br />
addressed in order to provide the water supply <strong>and</strong> sewerage services according to Council’s<br />
levels of service. These are:<br />
Issue<br />
Number of water quality complaints<br />
Addressed in Objective<br />
1 – Levels of Service<br />
Potential water source contamination at the Nymboida <strong>and</strong> Orara River<br />
from mines in the Nymboida <strong>and</strong> Orara catchments, respectively.<br />
1 – Levels of Service<br />
Ensure acceptable pH levels in the potable water<br />
1 – Levels of Service<br />
Dem<strong>and</strong> management measures should be reviewed every 2 years to<br />
ensure the measures in place are appropriate<br />
3 – Dem<strong>and</strong> Management<br />
CHW does not have a completed reclaimed water management plan.<br />
CHW’s Section 60 approval requires updating<br />
5 – Reclaimed <strong>Water</strong><br />
Recycled water agreements are out of date.<br />
5 – Reclaimed <strong>Water</strong><br />
If the contractor resolves to terminate the water reclamation plant<br />
biosolids management contract with CHW, Council does not have a<br />
back-up plan to manage the biosolids<br />
5 – Reclaimed <strong>Water</strong><br />
Increase in water usage charges has caused reduced dem<strong>and</strong> <strong>and</strong><br />
consequently reduced sales (less income)<br />
6 - Pricing<br />
Lack of detailed asset condition assessment<br />
10 - Operations<br />
CVC <strong>and</strong> CHW agreement needs to be reviewed in order to address the<br />
new infrastructure situation<br />
11 - Maintenance<br />
Ageing reticulation systems needs constant maintenance<br />
12 – Capital Works<br />
<strong>Water</strong> mains ageing<br />
12 – Capital Works<br />
A summary of how these are being addressed is included in Section 3.4.<br />
In addition, reviewing the per<strong>for</strong>mance of CHW water supply <strong>and</strong> sewerage as reported by the<br />
NSW Office of <strong>Water</strong> triple bottom line (TBL) reports, a number of additional issues were raised.<br />
These are discussed in Section 14.<br />
May 2012<br />
HydroScience Consulting<br />
Coffs Harbour City Council <strong>Strategic</strong> <strong>Business</strong> Plan Page 5
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