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RealityCharting e-book .pdf - SERC Home Page

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123<br />

Step Six: Identify Effective Solutions<br />

flower, creativity can be nurtured and bloom or be nipped in the bud by<br />

the caregiver. The creative process is one of absurd connections, whereas<br />

the reasoning process is one of structure and rightness. Reasoning and<br />

creating seem to be on opposite ends of the mental spectrum, and<br />

indeed they cannot occur at the some point in time. This is not to say we<br />

can’t jump from an analytic state of mind to a creative state in short order<br />

because we can, but the mere act of making absurd connections while<br />

laying out a clear set of logical connections may be impossible.<br />

Regardless of the solution, creative or logical, we must understand<br />

the causal relationships between the solution and the primary effect;<br />

or we are back to guessing and voting, which have a low success rate.<br />

How can we go from one mental state to the other Let’s explore some<br />

strategies I have found to be very helpful.<br />

Listen for the Laughter<br />

Laughter is caused by the improbable connection of two or more<br />

things. “Of all the things I lost over the years, I think I miss my mind the most.”<br />

If you find this funny, it is because you would never have thought of the<br />

possibility of losing your mind in the physical sense because it is secured<br />

between an impressive bone structure. It simply can’t be lost. Yet we use<br />

“lost his mind” to describe people when they act strange. Since laughter<br />

and creativity both consist of heretofore unmade connections, it stands to<br />

reason that spontaneous laughter may lead us to creative solutions.<br />

The next time you hear laughter while discussing solutions, stop and<br />

find out what caused the laughter. It usually appears to be something that<br />

is so absurd that you won’t bother to take it any further. Do it anyway. Ask<br />

the person who caused the laughter to explain why doing whatever it was<br />

they suggested would have any effect on the problem. Don’t ask them<br />

to explain why they thought of it and be very careful not to make any<br />

judgments. They may or may not be able to tell you why they said what<br />

they did, but look for a cause that is being removed, such as “fire the boss,<br />

yuk, yuk.” You might ask what firing the boss would do “Well, it would<br />

allow us to do our jobs right.” “Does this mean we aren’t doing our jobs<br />

right” “How could we do them better” “Are there barriers in the way” As<br />

you go down this uncharted path, suspend judgment in a positive sense.<br />

That is, look at all statements as eventually leading to something positive,<br />

even if they initially appear not to.<br />

Rapid Response Method<br />

Another way to find creative solutions operates on the premise that<br />

since we cannot reason and create at the same time, we need to find a

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