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Success and Serendipity humans have suffered a premature death by tenaciously holding to false ideas than by any other cause. But arrogance can also be a good thing if it is directed toward learning. For example, it is incredibly arrogant to think we can fly, but we can with the aid of an airplane, which was developed by principlebased, highly focused, tenacious people seeking improved conditions, using a causal understanding of the world in a positive fashion. Those who ignore these strategies and believe in some tyrannical certainty are doomed to follow a path of mediocrity or outright failure depending on the happenstance of their times. References 1. Rita Carter. Mapping The Mind. Los Angeles: University of California Press (1999). 2. Spencer Wells. The Journey of Man. Princeton, NJ: Princeton University Press (2002). 3. Daniel Goleman. Emotional Intelligence. New York: Bantam Books (1995). 4. Robert Fritz, The Path of Least Resistance, San Francisco, Berrett- Koehler Publishers (1999) 5. http://genome.wellcome.ac.uk/doc_WTX053787.html. 190
14 A New Way of Thinking A New Way of Thinking A mind once expanded never regains the same shape. —Adapted from Oliver Wendell Holmes Event-based problem solving is quite simple once we understand the structure of causation. It is my hope that with RealityCharting®, RealityCharting Simplified TM , and RealityCharting Coach more people will begin to appreciate how much more effective they can be at event-based problem solving, both in their business lives and personal lives. The RealityCharting process has the following attributes. n n n n n n n n Can be used by everyone Offers a structured approach Applies to all event-based problems Does not require checklists or forms Minimizes storytelling Creates a common reality Encourages a questioning attitude Provides a platform for creative solutions Effective solutions for everyday problems are guaranteed every time if you choose to implement these tools. 191
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Seven Steps To Effective Problem-So
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RealityCharting Seven Steps to Effe
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To all who value learning 3
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Table of Contents Fault Tree Ana
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Table of Contents Corrective Act
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Preface At the time of my first boo
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Acknowledgments This book is the pr
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Introduction Introduction If You Ha
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Personal Success Introduction Succe
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Paradigm Shift In his highly succes
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19 Paradigm Shift incorporated into
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3. Hydrocarbons ignited on Deepwate
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Paradigm Shift The following mainte
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Paradigm Shift Action Sealing Cemen
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Common Sense Paradigm Shift When th
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Paradigm Shift Synapse Nearby Neuro
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Paradigm Shift but are subject to c
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Paradigm Shift Why Cause/ Effect Wh
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35 Paradigm Shift only our own arro
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2 Conventional Wisdom Compared Igno
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Conventional Wisdom Compared Note:
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Conventional Wisdom Compared After
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RCA Methods and Tools Compared Conv
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Conventional Wisdom Compared causes
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Conventional Wisdom Compared this f
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Conventional Wisdom Compared Conseq
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3 Understanding the Cause-and-Effec
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Understanding the Cause-and-Effect
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Action Road Constructed Understandi
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Step One: Define the Problem The fi
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Step Three: Provide a Graphical Rep
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Step Four: Provide Evidence has abs
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Step Five: Determine if Causes Are
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Page 197: About the Author Dean L. Gano is pr
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