RealityCharting e-book .pdf - SERC Home Page
RealityCharting e-book .pdf - SERC Home Page
RealityCharting e-book .pdf - SERC Home Page
- No tags were found...
Create successful ePaper yourself
Turn your PDF publications into a flip-book with our unique Google optimized e-Paper software.
Like the evolution of mathematics, the struggle to find a better way<br />
to communicate is slow to develop. We have not developed a set of rules<br />
by which to effectively and consistently solve event-based problems—<br />
until now. By recognizing the disparity between our linear language<br />
and the nonlinear physical world we live in, we see the elegance of the<br />
Realitychart. We finally have a tool that allows all stakeholders to visualize<br />
and share the causes of any event-based problem.<br />
Our linear thinking has misguided us into the narrow-minded<br />
thinking of a root cause for every problem. This thinking is born of our<br />
language, or perhaps it is the language that shapes our thinking. Either<br />
way, when we limit ourselves to think only in terms of A caused B and B<br />
caused C, we limit our ability to address the complex issues we must face<br />
in our rapidly changing world. This is not to say we should stop telling<br />
stories and forget about simple linear cause chains. This is not going to<br />
happen and it should not happen. Telling stories is one of the greatest<br />
things about being human, and short cause chains often occur in the<br />
cause-and-effect charts, but we should leave stories to the world of<br />
entertainment and adopt causal thinking for all matter associated with<br />
event-based problems and our success for the future.<br />
Expressing branched cause paths like those presented herein is too<br />
difficult for our modern languages. By producing a Realitychart, we are<br />
providing a visual dialog that enables all stakeholders to learn together<br />
such that they arrive at a common solution.<br />
People walk away from a <strong>RealityCharting</strong> session with the<br />
gratification that their perspective was included and that the causes<br />
make sense. Everyone is confident the solution will work because they<br />
can see the causal connections between solution and primary effect.<br />
Intuition and gut feelings are even represented if the group concurs<br />
with the value. There is a realization that while they did not arrive at their<br />
original conclusion, things have to be done differently.<br />
If someone did not participate in the original construction of the<br />
chart, it facilitates future visual dialog to accommodate new perspectives.<br />
This learning process is enabled by the visual dialog and is a better motivator<br />
for improvement than implementing what somebody else dictates.<br />
A Simple Structured Approach<br />
As with a wheel or anything of great value, it is the simplicity that<br />
provides the greatest worth. We can take the man out of the cave, but<br />
it has been virtually impossible to take the cave out of the man. While<br />
193<br />
A New Way of Thinking