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Caché Monitoring Guide - InterSystems Documentation

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Using the <strong>Caché</strong> Diagnostic Report<br />

2.4 Additional Diagnostic Scripts and Utilities<br />

On Microsoft Windows 32-bit systems the report uses two third-party utilities developed by SysInternals Software. The<br />

first utility, PsInfo.Exe, displays extended system information and the second one, PsList.Exe, shows process information<br />

at the operating system level.<br />

For the rare cases when <strong>Caché</strong> is down and unresponsive, making it impossible for the Diagnostic Report task to run, you<br />

can run operating-system–level scripts to collect system information available outside of <strong>Caché</strong>. The names of the scripts<br />

by platform are:<br />

Platform<br />

Microsoft Windows<br />

UNIX®<br />

OpenVMS<br />

Script name<br />

CacheHung.Cmd<br />

CacheHung.sh<br />

CACHEHUNG.COM (DCL script)<br />

16 <strong>Caché</strong> <strong>Monitoring</strong> <strong>Guide</strong>

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