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Manual - Unvented Gas Log Heater or Vented Decorative Appliance

Manual - Unvented Gas Log Heater or Vented Decorative Appliance

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troubleshooting<br />

BLDV7 Series <strong>Gas</strong> Fireplace<br />

SIGNATURE COMMAND SYSTEM<br />

OPERATION<br />

FAULT<br />

DIAGNOSIS<br />

ACTION<br />

Install batteries and/<strong>or</strong><br />

plug in the AC board<br />

No beep in about<br />

8 seconds<br />

A<br />

Make sure<br />

Command<br />

Center and<br />

the control<br />

board are<br />

connected by<br />

a 2 feet <strong>or</strong> 15<br />

feet cable<br />

Using<br />

battery<br />

Battery polarity wrong<br />

Battery voltage low<br />

AC plug is plugged to<br />

AC mains<br />

Re-install batteries<br />

Change batteries<br />

Plug the AC plug to<br />

AC mains<br />

Flip the master switch<br />

(rocker switch) to the<br />

ON position<br />

The 5-pin connect<strong>or</strong> on<br />

the AC board broken <strong>or</strong><br />

bent<br />

Repair <strong>or</strong> replace the<br />

AC Board<br />

After the beep<br />

LED on the Command<br />

Center does not show<br />

solid green<br />

Replace the AC Board<br />

Press the ON button on<br />

the Command Center<br />

No beep<br />

<strong>or</strong><br />

no sound from the<br />

valve indicating pilot<br />

solenoid open<br />

B<br />

Check NG/LP<br />

conversion cap<br />

and control<br />

board<br />

connections<br />

Check valve<br />

connections<br />

Check power<br />

supply (go<br />

through A )<br />

Replace the Control<br />

Board <strong>or</strong><br />

Command Center<br />

No sparking on<br />

the pilot<br />

C<br />

Check pilot<br />

connections<br />

Check<br />

grounding<br />

Go through<br />

B<br />

Sparking is happening<br />

elsewhere (under the<br />

pilot), re-install/replace<br />

the pilot<br />

Sparking doesn’t<br />

continue<br />

D<br />

The Control Board is having interference from the<br />

surrounding metal (Ground)<br />

Re-install the Control<br />

Board, move it around<br />

<strong>or</strong> change the<br />

Control Board<br />

Pilot doesn’t light<br />

E<br />

Check gas supply<br />

Go through C<br />

Sparking is not in the<br />

path of gas flow, adjust<br />

sparker position <strong>or</strong><br />

replace the pilot<br />

Main burner doesn’t<br />

light<br />

F<br />

Go through<br />

E<br />

The sens<strong>or</strong> on the pilot<br />

is not in the flame<br />

(pilot flame too small)<br />

Adjust sens<strong>or</strong> position<br />

<strong>or</strong> replace the pilot<br />

FP1911<br />

troubleshoot sc<br />

8/08<br />

48<br />

74D3000

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