Annual and Sustainability Report 2011 - Teracom

The Teracom Group’s sustainability
efforts
How the Group communicates
with its different stakeholders
Owner
Customers
Employees
Suppliers
Ongoing dialogue,
reporting
Ongoing dialogue, customer
surveys, seminars
Employee reviews,
surveys
Purchasing policy, regular
evaluations
Materiality analysis
When the Teracom Group's sustainability efforts were initiated in 2008, the work
group at that time conducted a relevance analysis. This analysis identified stakeholders,
the Group's level of influence and control over stakeholders and the
importance of stakeholder relationships in terms of sustainability. The result was
a compilation of important target groups, which are listed in the adjacent table.
At the same time, a relevance analysis was conducted of sustainability issues
that provided the basis for the selection of indicators, as well as the selection of
reporting areas for governance. Since then, prioritized issues associated with the
Group's sustainability efforts have been analyzed and developed in accordance
with decisions by the governance group. These decisions, along with action plans,
provide the guidance for continued sustainability efforts.
Partners
Ongoing dialogue
Media
Government
Authorities/
Departments
General Public
The Teracom Group’s
prioritized areas
Society
• Employees
• Suppliers
• Media plurality
Environment
• Greenhouse gas emissions
• Legal requirements
Finance
• Financial value generated
Contact should be based on
facts, accessibility, relevance
and honesty
Ongoing dialogue, feedback
on proposals
Customer service, online
Follow-up of the action plan
2011
• The most important sustainability aspect is the Group's carbon footprint. The
Teracom Group therefore set a new objective to reduce its CO 2
emissions, for
application beginning in 2011.
• Sustainability assessments of the Group's suppliers are an important component
of taking greater responsibility for the Group's sustainability impact.
These efforts also expanded in 2011 by entering into a dialogue with small
suppliers and suppliers to all of the Group’s companies.
• A survey is being conducted to identify the consumables used by Teracom
Sweden and how these items are purchased. This will allow for stricter
requirement s on such repeat purchases.
• The travel patterns within the Group will also be reviewed with the aim of
achieving conformance on how travel and meetings are conducted.
• In 2010 and 2011, the Teracom Group focused on corporate governance and
forming an affiliated company.
• Sustainability dialogues with key customers will be implemented over the next year.
• Teracom Denmark is now an integrated part of the Sustainability Report.
Action plan
2012
• Review the travel process for the entire Group with the goal of creating a
Group-wide travel and meeting policy.
• Develop the sustainability assessment of the Group's suppliers.
• Hold stakeholder dialogues with the most important customers.
• Begin implementation of the environmental goal for all companies within the
Group.
2013-2014
• Enter into a dialogue with other stakeholders: ones that have shown a direct
interest and ones that have been identified by the Group (such as customers
and suppliers).
2015
• Complete sustainability assessments for suppliers that account for 80 percent
of the Group's purchasing costs.
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