Annual and Sustainability Report 2011 - Teracom

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Important events 2011 TV Expansion of HDTV in the Swedish terrestrial network continued during the year. At year-end 2011/2012, 93 percent of households had access to eight HD channels, including Kanal 5 HD, TV3 HD and TV4 HD, which all began broadcasting during the first quarter. In early April, 3D TV was tested for the first time in a Nordic terrestrial network when Canal+ broadcast the AIK-Djurgården soccer derby. During the year a number of new agreements were signed with several major broadcasters about broadcasting commercials and programs in different geographic regions via the Swedish terrestrial network. The services were launched in February 2012. In February, PlusTV launched a new flexible packaging structure with attractive price points. During the fall additional cards were introduced as part of the offering. In March, Danish Boxer developed its offering with up to four additional cards as part of the basic subscription. The previously free TV channel TV 2, which became a Pay-TV channel in January 2012, was integrated into different packages in December. A decision was taken to begin HDTV broadcast in Denmark in April 2012. In November, Boxer in Denmark reached 100,000 customers. In early January, Boxer passed 200,000 customers and in February 2012 it reached a record-high 300,000 customers. On September 19, Boxer Sweden launched a campaign for the Mix package for SEK 129 a month, with no regular fees. In April, Boxer in Sweden lowered the price of 8 Mbit/s broadband to SEK 199 per month, one of the lowest prices in the market and about SEK 100 lower than the offers Boxer's customers could receive from the major telecommunications operators. Boxer On Demand was launched in Sweden, which provides Boxer customers with access via a hybrid box to Filmbutik with SF Anytime, Play channels, and gaming and entertainment apps like Facebook, the Swedish Meteorological and Hydrological Institute and Twitter. Radio The Swedish Broadcasting Authority announced in its »Strategy for licensing of commercial digital radio« that it would allocate licenses for DAB+ for commercial radio during the year, though the licensing process has been delayed. According to the TV Broadcasting Authority, a call for applications will take place in spring 2012 and the application period will be extended after September 1, when the Public Service Committee will submit a report. On April 1 MTG Radio launched a new radio channel in the FM network, Radio 1, the first commercial talk radio channel launched in Sweden. In the digital pilot network for radio, which Teracom Sweden operates, a number of channels started broadcasting during the year, four from SBS, one from Sveriges Radio and one from MTG Radio. 4
Teracom Group On 1 June, Teracom Group AB became the Parent Company for the Group. At the end of January the name of the acquired company Broadcast Service Danmark was changed to Teracom A/S. Andrea Gisle Joosen began working on 8 August as the new President of Boxer Sweden. Steffen Weber, CFO, was appointed as acting CEO for Teracom Denmark when Finn Søndergaard stepped down on 8 November. Sustainability A decision was taken to integrate the Group's sustainability issues into the overall strategies moving forward. The Group strengthened its environmental efforts by appointing new environmental coordinators in all companies. The work aims to help the companies to carry out environmental activities to reduce their carbon footprint and thus achieve the environmental target, which applies to all companies within the Group in 2012. Short wave and medium wave broadcast from the stations in southern Sweden were discontinued during the year. Some equipment was sold, while other materials were handled under our scrap and waste management system. Teracom Sweden’s electricity consumption decreased as a result of the discontinued broadcast by about 3 percent. A new mentoring program for junior managers in the Teracom Group was initiated during the year aiming at further developing leadership and our employees' skills. In March, the Group launched Guiding Stars, which managers and a dedicated team of employees implemented during the year. The employee survey showed that 93 percent of the employees were aware of the Guiding Stars program and that a full 67 percent could identify with them. An internal review revealed that Boxer Sweden and Boxer Denmark did not meet expectations with regard to packaging and electronic products. Agreements for practical management have been reached with the necessary suppliers and new internal procedures have been adopted. Teracom Denmark, which was acquired in 2010, is fully integrated in the Sustainabilit y Report. Teracom Group AB has been reported in the statement as a separate company since June 1; before that, it was reported as an integrated part of Teracom, Sweden. 5
Page 1 and 2: Annual and Sustainability Report 20
Page 3 and 4: Read more about the Swedish busines
Page 5: Denmark has been and continues to b
Page 9 and 10: An integrated TV business The Group
Page 11 and 12: digital radio and, in connection wi
Page 13 and 14: Subsidized public transportation en
Page 16 and 17: Sweden Sweden is the Group’s firs
Page 18 and 19: The market The competition primaril
Page 20 and 21: 67 PR5 Customer satisfaction for Bo
Page 22 and 23: Denmark Denmark is the Group's youn
Page 24 and 25: Chris Corneliussen, Boxer Denmark
Page 26 and 27: Finland PlusTV is the largest Pay-T
Page 28 and 29: Kimi »The Iceman« Räikkönen is
Page 30 and 31: Sustainability - corporate responsi
Page 32 and 33: The Teracom Group’s sustainabilit
Page 34 and 35: The Group's breakdown of climate im
Page 36 and 37: Employees For the Teracom Group, hi
Page 38 and 39: Media plurality requires a long-ter
Page 40 and 41: Reporting in accordance with GRI gu
Page 42 and 43: GRI G3 Index Reference Comments 1.
Page 44: Contents 44 Directors’ Report 49
Page 47 and 48: Operating profit for the year amoun
Page 49 and 50: Diversity and equal opportunity Div
Page 51 and 52: Corporate Governance Report The Cor
Page 53 and 54: Teracom AB's 2011 AGM Teracom AB's
Page 55 and 56: Evaluation of the Board of Director
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ously striving to achieve long-term
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1 2 3 4 5 6 7 8 9 10 11 12 Board of
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Consolidated Income Statement MSEK
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Consolidated Cash Flow Statement MS
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Parent Company Income Statement MSE
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Parent Company Cash Flow Statement
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Notes Contents Note Description Pag
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the Group conducts an impairment te
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No major changes will be made for f
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Note 4 Segment reporting The Group
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Notice period and severance pay The
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Return on plan assets 2011 2010 For
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Note 13. Tax on profit for the year
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Note 16. Goodwill and other intangi
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Note 17. Other financial assets Gro
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Net investments of foreign operatio
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Financial derivative instruments Th
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Note 26. Shares and participations
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Auditors' report on overall review
Page 95:
Responsibility of the auditor It is
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Technical definitions Broadcasting
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Annual and Sustainability Report 2011 - Teracom

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