cbs course guide - Central TAFE

FISHCBS COURSE GUIDE 2014FISH!OverviewThe FISH! Philosophy is a cultural changeprogram that has become a globalphenomenon. Developed by Dr. StephenLundin, the program is based on the nowfamous Seattle Pike Place Fish Market.Through a change in culture the fish mongersaltered how they felt about work, andtherefore their behaviour, resulting in happierworkers, happier customers, better efficiencyand an increase in profit.CBS offers a suite of FISH! programs:Introduction to FISH!, FISH! Sticks andFISH! Trainer, that are fun, energising andchallenging. These programs outline theprinciples of the FISH! Philosophy and providepractical and innovative strategies to aidorganisations in their implementation.FISH! can generate the following outcomes foryour organisation:• Get the organisation’s culture back on track• Create a customer-focused business• Build cohesive, effective teams• Challenge and develop workplace leadersOur FISH! TrainersCBS has Certified FISH! trainers who not onlydeliver FISH! But also provide a consultancyservice to help your organisation successfullyimplement FISH!INTRODUCTION TO FISH!PURPOSEFind out about the global phenomenon that ishelping thousands of organisations becomemore profitable and their people feel aliveand engaged.This program provides a fun introduction tothe FISH! Philosophy and its four Principles.LEARNING OUTCOMES• Apply the four FISH! Principles to yourpersonal and work lives• Experience a positive difference in yourrelationships and within yourselfCONTENTFour FISH! Principles:• Play• Make their day• Be there• Choose your attitudeDURATION3 hoursDATES28 March 20148 August 2014INVESTMENT$440 (GST inclusive) per person includescourse materialCourse Days Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov DecIntroduction to FISH! 3 hours 28 816