cbs course guide - Central TAFE

More documents

Recommendations

Info

corporate clientsshort coursesCBS COURSE GUIDE 2014CORPORATE CLIENTS:SHORT COURSESPlease note that at the time of going to print, this courseinformation was correct. Should any changes occur, we willsupply you with the most current information.Course Customisation and In-House TrainingCBS offers a variety of short courses thatwill enable you to enhance your businesscompetency through written and verbalcommunication, along with business skillsand training. All of our established coursesoutlined in the Public Short Course section ofthis brochure can be customised to meet thespecific requirements of your organisationand can be conducted at your premises.CBS has a pool of experienced facilitators,instructional designers and trainers and candevelop specific courses to meet your needs.Please contact CBS for further information ifyou require alternative training options notlisted in this Course Guide.In addition to these short courses there areother business-related, nationally recognisedprograms located in Public CoursesQualifications section of this Course Guide.Short Course CategoriesBusiness & AdministrationBetter Business Writing, Customer Service,Dealing with Difficult Customers, EffectiveEmails, Managing Work Priorities, MeetingPreparation and Minute Taking, Survival Skillsfor New Administrators, Survival Skills forNew Supervisors and Managers and Work LifeBalance – getting it rightComputingMS Excel Introduction, MS Excel Intermediate,MS Excel Advance, MS PowerPointIntroduction, MS PowerPoint Intermediate, MSProject Introduction, MS Project Intermediate,MS Project Advance, MS Word Introduction, MSWord Intermediate, MS Word Advance, MYOBAccountRight 19 and MYOB AccountRight19 Payroll.FISH!Introduction to FISH!, FISH! Sticks andFISH! Trainer.HR, Training and WHSBuilding Teams and Culture, Coaching Co-Workers, Communication and Personalities,Continuous Improvement, EmotionalIntelligence, Facilitation Skills, FacilitatingTeams HR Essentials, Interviewing Skills, JobApplication and Interview Skills, PerformanceManagement, Recruitment & Staff Selection,Risk Management.Project ManagementProject Management (two day program as perCommon Use Arrangement CUATRA2012).32
FISHCBSCOURSE GUIDE 2014FISH!OverviewThe FISH! Philosophy is a cultural changeprogram that has become a globalphenomenon. Developed by Dr StephenLundin, the program is based on the nowfamous Seattle Pike Place Fish Market.Through a change in culture the fish mongersaltered how they felt about work, andtherefore their behaviour, resulting in happierworkers, happier customers, better efficiencyand an increase in profit.CBS offers a suite of FISH! programs:Introduction to FISH!, FISH! Sticks andFISH! Trainer, that are fun, energising andchallenging. These programs outline theprinciples of the FISH! Philosophy and providepractical and innovative strategies to aidorganisations in their implementation.FISH! can generate the following outcomes foryour organisation:• Get the organisation’s culture back on track• Create a customer-focused business• Build cohesive, effective teams• Challenge and develop workplace leadersFor FISH! Course outline please refer to thePublic Short Course section of this courseguide.Our FISH! TrainersCBS has Certified FISH! trainers who notonly deliver FISH! but provide a consultancyservice to help your organisation successfullyimplement FISH!FISH! STICKSPURPOSEFISH! Sticks is an opportunity to considerways in which FISH! can be successfullyintroduced and maintained within anorganisation. Participants will usually haveattended the Introduction to FISH! session,on which FISH! Sticks builds by providingpractical strategies to continue the culturalchanges introduced in FISH!.LEARNING OUTCOMES• Be given the opportunity to see how otherorganisations have made FISH! stick• Consider ways to make FISH! stick in theirown organisation• Understand the FISH! tank concept and itsapplication to organisations• Learn how to expand the scope of FISH!within an organisationCONTENT• Commit• Be it• Coach itDURATION3 hoursDATESThis is offered as customised training only,please contact CBS for further information.FISH! TRAINERPURPOSEThis program aids organisations insuccessfully implementing the FISH!Philosophy by training their trainers in deliverymethodology and implementation strategies.This is not a FISH! accredited Train theTrainer course.LEARNING OUTCOMES• Identify training structures and methods forthe FISH! programs• Apply strategies for successful FISH!implementationCONTENT• Introduction to FISH!• Training methods to explore the FISH!Philosophy• Implementation techniques for organisations• FISH! resources and contactDURATION1 dayDATESThis is offered as customised training only,please contact CBS for further information.Clear principles with strategies for explaining theirapplication. A great introductionKaryn Frost from Health Corporate NetworkMay 201333
Page 5 and 6: about cbsCBS COURSE GUIDE 2014The B
Page 7 and 8: public clientsshort coursesCBS COUR
Page 9 and 10: Was good, ThankyouLauren Maslih, Me
Page 11 and 12: Very engaging facilitator, made the
Page 13 and 14: computingCBS COURSE GUIDE 2014MS EX
Page 15 and 16: The course gave me a very in-depth,
Page 17 and 18: computingCBS COURSE GUIDE 2014MYOB
Page 19: human resources,training and whsCBS
Page 23 and 24: human resources, training and whsCB
Page 25 and 26: projectmanagementCBSCOURSE GUIDE 20
Page 27 and 28: managementCBSCOURSE GUIDE 2014MANAG
Page 29 and 30: Loved the course, feel empowered by
Page 31 and 32: work, healthand safetyCBSCOURSE GUI
Page 33: work, health and safetyCBS COURSE G
Page 37 and 38: humanresourcesCBSCOURSE GUIDE 2014H
Page 39 and 40: managementCBSCOURSE GUIDE 2014MANAG
Page 41 and 42: public sectorgovernmnentCBSCOURSE G
Page 43 and 44: CTE COURSE GUIDE 201441
Page 45 and 46: quality auditingCTECOURSE GUIDE 201
Page 47 and 48: training and assessmentCTE COURSE G
Page 49 and 50: It was fun and I liked the timetabl
Page 52: www.central.wa.edu.au

cbs course guide - Central TAFE

You also want an ePaper? Increase the reach of your titles

Delete template?

Save as template?