2005 UPS Rate and Service Guide

12
*A package fitting
this description
does not need
to be originally
delivered by UPS,
but should fall
within UPS size
and weight limits
and conform to
UPS packaging
guidelines.
**The maximum
acceptable size
for each Drop
Box package is
16" x 13" x 2".
†Additional pickup
fees apply.
Determine the Service Option – Domestic
Additional Domestic Services (continued)
Electronic Return Label –
Electronically transmit a label via
e-mail to your customer for the
easy return of a UPS-compatible
package* within the United States.
Available via UPS Next Day Air ® ,
UPS 2nd Day Air ® , UPS 3 Day Select SM
and UPS Ground services, where
available, for shippers using UPS
WorldShip ® , UPS Internet Shipping
or UPS CampusShip TM for a service
charge of $1. Your customer prints
the label, applies it to the package,
then drops off the package at any
location of The UPS Store TM , UPS
Drop Box**, UPS Customer Center,
UPS Authorized Shipping Outlet SM
or pickup location, or gives it to
a UPS service provider.
Print and Mail Return Label –
Provides your customer with a preprinted
label via mail for the return
of a UPS-compatible package*
within the United States. Available
via UPS Next Day Air, UPS 2nd Day
Air, UPS 3 Day Select and UPS
Ground services, where available,
for shippers using WorldShip or UPS
Returns SM on the Web. For a service
charge of $2.25, we print the label
upon your request and mail it to
your customer, who applies the label
to the package and drops it off at
any location of The UPS Store, UPS
Drop Box**, UPS Customer Center,
UPS Authorized Shipping Outlet
or pickup location, or gives it to
a UPS service provider.
UPS Returns SM Plus
UPS Returns Plus makes returns
more convenient for you and your
customers with the following
options. We’ll even take the return
label to your customer’s pickup
location when we pick up the
package. Your customers can
request a pickup at UPS.com ®
or by calling 1-800-PICK-UPS ® .†
1 UPS Pickup Attempt – Request
a pickup for the easy return of a
UPS-compatible package* within
the United States. Available via
UPS Next Day Air, UPS 2nd Day Air,
UPS 3 Day Select and UPS Ground
services, where available, for shippers
using WorldShip, UPS Internet
Shipping, UPS CampusShip, a UPS
OnLine ® Compatible vendor shipping
system or Returns on the Web
for a service charge of $4. If the
package cannot be picked up on
the first attempt, we will leave the
return label at the pickup location.
Your customer then applies the label
to the package and drops it off at
any location of The UPS Store, UPS
Drop Box**, UPS Customer Center,
UPS Authorized Shipping Outlet or
pickup location, or gives it to a UPS
service provider.
3 UPS Pickup Attempts – Request
a pickup for the return of a UPScompatible
package* within the
United States. Available via UPS
Next Day Air, UPS 2nd Day Air,
UPS 3 Day Select and UPS Ground
services, where available, for
shippers using WorldShip, UPS
Internet Shipping, UPS CampusShip,
a UPS OnLine Compatible vendor
shipping system or Returns on the
Web for a service charge of $5.25.
If the package cannot be picked up
on the first attempt, we will attempt
to pick up the package on each of
the next two business days. If the
package cannot be picked up after
the third attempt, the return label
will be returned to UPS.
Call Tag – Request a pickup, via
UPS Ground, for the return of a
UPS-compatible package*. Available
via UPS Ground service, where available,
for shippers using Electronic
Data Interchange (EDI) transmissions,
or by completing the manual
Call Tag form for a service charge
of $5.75. We will take the package
label to your customer’s pickup
location and pick up the package.
If the package cannot be picked up
on the first attempt, we will attempt
to pick up the package on each of
the next two business days. If the
package cannot be picked up after
the third attempt, the Call Tag will
be returned to UPS, and the transportation
charges will be credited
to the shipper.
UPS Authorized Return Service ®
(ARS) – A contractual service where
UPS provides you with preprinted
return labels you send to your
customers. We will preprint the
return destination on the return
label according to your specifications
and provide you with an ample
supply of return labels. Choose
package return via UPS Next Day
Air, UPS 2nd Day Air, UPS 3 Day
Select and UPS Ground. You have
the option of including a return
label with your outbound shipment
or distributing the label separately
to your customer, who then applies
the label to the package and drops
it off at any location of The UPS
Store, UPS Drop Box**, UPS Customer
Center, UPS Authorized Shipping
Outlet or pickup location, or gives
it to a UPS service provider.
UPS Returns on the Web
An innovative, Web-enabled,
contractual return service designed
to expedite business returns by
automating the returns process
completely from your Web site.
Labels are transmitted electronically
to your customers and can be
affixed to the package(s) intended
to be returned. Your customer
applies the label to the package
and drops it off at any location of
The UPS Store, UPS Drop Box**,
UPS Customer Center, UPS Authorized
Shipping Outlet or pickup location,
or gives it to a UPS service provider.
Other return services available
include Print and Mail Return Label,
1 UPS Pickup Attempt and 3 UPS