QSDT4PCRC and QSDT8PCRS_web.pdf - Q-See

9.3 DDNS (DYNAMIC DOMAIN NAME SERVICE)You can access the system over the Internet using a static or dynamic IP address. However,your service provider can change this dynamic address from time to time. When it changes,you will have to return to www.MyIPAaddress.com to get the new public IP address.There are two solutions to this problem. The first would be to obtain a static IP address fromyour ISP – which can be expensive. A second – and free – option is to use a dynamic domainname service (DDNS) to get a domain name that can be linked to your dynamic IP address. Inaddition to automatically keeping up with the changes in the address, you will now be able toenter a domain name rather than a string of digits when accessing the DVR in Internet Explorer.We recommend using www.MyQ-See.com or www.DynDNS.com as the DVR has beenalready configured to accept account information from these two services.NOTE! Before setting up DDNS, you must have previously set up PortForwarding as described in the previous section.9.4 ACCESSING THE DVR USING INTERNET EXPLOREROnce you have configured the network settings on the DVR to match those on your routerand forwarded the ports needed by the DVR to enable remote access over the Internet, youwill be ready to remotely view your cameras using a webcam program based on an ActiveXcontrol. For this to work, you will have to enable the ActiveX control options that are built intoInternet Explorer. It is strongly suggested that you be running the latest version of InternetExplorer (currently IE8). The instructions below will describe the process using that version ofthe browser. Instructions for users with IE6 or 7 are available in the Resources library of ourTechnical Support page.USER ACCOUNT CONTROL FOR WINDOWS VISTA AND WINDOWS 7Some users of computers using Windows Vista or Windows 7 operating systems may receivean error message informing of a codec that is missing or not installed. This conflict can beresolved by turning off User Account Control (UAC).SETTING UP DDNSThe following instructions are for setting up DDNS with MyQ-See, instructions for DynDNS areavailable on their website.STEP 1. Using a computer that isconnected to the same router as theDVR, use Internet Explorer to go towww.MyQ-See.comWindows VistaSTEP 1. Open the Control Panel(accessible by clicking on theWindows icon in the lower left of yourscreen.PICTURE 9-23STEP 2. Fill out the required informationto register and click the Submitbutton at the bottom of the screen.STEP 2. Select User Accounts andFamily Safety.STEP 3. The next page will ask youto create a domain name. Domainnames must begin with a letter (a-z)or a number (0-9) and cannot containa hyphen. Once you’ve decidedupon a name, click on the “RequestDomain” button. If it is available youwill see a confirmation screen alongwith the IP address associated with it.Confirm that this matches the numberobtained in Network Settings. Yourdomain name will look like this:http://example.myq-see.comSTEP 4. Once you have obtained yourdomain name, you will need toconfigure the DVR for access using it.PICTURE 9-20PICTURE 9-21STEP 3. Select “Add or Remove UserAccount.”STEP 4. Select the desired user account.PICTURE 9-24PICTURE 9-25CHAPTER 9 REMOTE SURVEILLANCE & PLAYBACKSTEP 5. Once you have completed steps 1-4, click on the link on the MyQ-See websiteto download the MyQ-See software program onto your computer and install it so thatit can monitor the IP address assigned to your account. The computer must always beon in order to update the link to the public IP address when it changes.PICTURE 9-2660 61