<strong>Tracking</strong> <strong>Financial</strong> <strong>Performance</strong> <strong>Standards</strong> <strong>of</strong> Micr<strong>of</strong>inance InstitutionsAs outlined below, Micr<strong>of</strong>inance performance standards provide a critical tool in helping MFIs achieve both <strong>of</strong>these goals.1. First <strong>of</strong> all, by providing across- industry common performance measures, standards initiatives canprovide micro-finance institutions with a cheap and readily available tool to see how their institutionscompare with peers within the industry. (Comparative Analysis).2. <strong>Standards</strong> initiatives such as the ‘Micr<strong>of</strong>inance Information Exchange’ 1 (MIX) give MFIs a one-stopaccess to a wide range <strong>of</strong> comparative performance indicators, based on figures from a peer group <strong>of</strong>leading international MFIs using common calculation methods and accounting principles.3. MFIs can utilise this data not only to monitor their institution’s progress against the rest <strong>of</strong> the industry,but also to identify key areas <strong>of</strong> their operations that require attention or need improvement. (Self-Assessment and Diagnosis)4. Micr<strong>of</strong>inance standards can facilitate MFIs’ access to new sources <strong>of</strong> funds by providing objectiveevidence to lenders, investors, and donors that particular MFIs are in consonance with internationaland national standards. (Rating Benefits)5. As donors focus on the initial phases <strong>of</strong> institutional sustainability, MFIs need to access commercialfunds as a logical step forward. Accessing the market- sources <strong>of</strong> funds requires more than justdemonstrating an ability to <strong>of</strong>fer services to the poor. Commercial bankers and private investors basetheir financing decision not only on “social criteria” but also on the level <strong>of</strong> return and their riskexposure. Thus, MFIs must demonstrate that they are earning a rate <strong>of</strong> return on their operationswhere they are able to pay for the real cost <strong>of</strong> commercial funds (financial self-sufficiency).6. The MFIs need to demonstrate their ability to manage their lending portfolio systematically andeffectively by keeping delinquency and portfolio at risk within an acceptable level.7. Many donors are increasingly adopting emphasis on MFI sustainability in making funding decisions.The Consulting Group on Assistance to the Poorest (CGAP) at the World Bank, for example, requiresthat MFIs who apply for funding present financial statements using a common framework that includesissues <strong>of</strong> effect <strong>of</strong> in-kind subsidies, below-market rate refinancing and reductions in the real value <strong>of</strong>equity through inflation.8. Some other international standards efforts <strong>of</strong>fer MFI evaluations that are not linked to any specificfinancing request, but are made public to enhance the confidence levels <strong>of</strong> potential donors and investors.The fact that a variety <strong>of</strong> actors are involved in this standardisation process—MFIs, networks, donors, privatesector—clearly highlights the extent <strong>of</strong> “buy-in” to the process and aspect <strong>of</strong> having comparable (standard)measures <strong>of</strong> performance.1See Micr<strong>of</strong>inance Information Exchange web site at http://www.mixmbb.org. It should be noted that its publication - Micro-Banking Bulletin publishes only aggregate statistics and not information on specific MFIs.12
Introduction to Micr<strong>of</strong>inance <strong>Standards</strong>1.3 HOW ARE MICROFINANCE STANDARDS DEVELOPED?The process for developing micr<strong>of</strong>inance standards depends on the type <strong>of</strong> institution that spearheads theeffort, the overall objective <strong>of</strong> the exercise, and the ways in which the standards will be used. Current standardsinitiatives can be broken down into three major categories - those led by donor organisations, those led byprivate sector companies, and those led by MFIs.1.3.1 Donor-led effortsDonor-led multi-country comparative standards efforts, such as the Micro-Banking Bulletin and Women’sWorld Banking (WWB) are essentially defined by the sponsoring organisation who then seek to convinceMFIs to participate and supply functional data for feedback and wider dissemination. The Micro-BankingBulletin was constituted on a pro-bono basis and has always been fully funded by donors, with CGAP beingthe primary funder at this date. Institutions send in questionnaires, evaluations and audited financial statements.In return, they receive a detailed financial performance report from the Micro-Banking Bulleting team at nocost. WWB and NCCA use the data also to periodically assess the partner-MFIs.1.3.2 Private sector-led effortsPrivate sector standards initiatives resemble donor efforts in that the MFIs are being rated or evaluated on apre-selected set <strong>of</strong> indicators. The main difference, however, lies in the fact that the organisations involved inthese efforts are striving to become a commercial rating company similar to Standard & Poor’s or Moody’s,where institutions willingly pay a fee to be included in a formal network <strong>of</strong> certified institutions. The ratingsthat are given by Standard & Poor’s or Moody’s tend to be the barometer by which private investors judge thesoundness and quality <strong>of</strong> a company. Because the data reported in the MicroBanking Bulletin are self-reported,with less than 20 percent <strong>of</strong> respondents submitting information that have been independently analysed andverified, a niche market exists for the development <strong>of</strong> an autonomous rating company to whom potentialinvestors in micr<strong>of</strong>inance could turn to as an arbiter <strong>of</strong> quality. Among the principal actors currently in thismarket are – M-CRIL, ACCION, Planet Finance and MicroRate.Planet Finance, through its programme Planet Rating, provides evaluation and rating services to micr<strong>of</strong>inanceinstitutions using the GIRAFE methodology. The GIRAFE evaluation examines six major institutional areasand includes a total <strong>of</strong> 26 quantitative and qualitative indicators. The six areas are governance and decisionmaking process; information and management tools; risk analysis and control; activities and loan portfolio;financing (liabilities and equity); and efficiency and pr<strong>of</strong>itability. The evaluator utilises a grid to rank eachindicator, from which a final score is derived based on the weighting that is assigned to that indicatorMicroRate’s methodology is “risk driven,” focusing on enterprise-critical risk factors such as portfolio at risk, returnon equity, and debt to equity ratio. MicroRate’s evaluation and supervision missions examine the followingcategories <strong>of</strong> performance measure: portfolio quality, information systems, internal controls, market environment,financial health <strong>of</strong> the MFI, and operational efficiency.Based on the conceptual framework <strong>of</strong> the original CAMEL, ACCION developed its own instrument, although itreviews the same five areas as the original CAMEL. ACCION use its CAMEL primarily as an internal assessmenttool, which has contributed to setting performance standards both for the ACCION Network and for themicr<strong>of</strong>inance industry as a whole. The ACCION CAMEL analyzes and rates 21 key indicators, with eachindicator given an individual weighting. Eight quantitative indicators account for 47% <strong>of</strong> the rating, and 13qualitative indicators make up the remaining 53%. The final CAMEL composite rating is a number on a scale<strong>of</strong> zero to five, with five as the measure <strong>of</strong> excellence.13