GLOSSARYpatent n. [C) a legal document giving a person or company theright to make or sell a new invention, product or methodof doing something and stating that no other person orcompany is allowed to do thispeaks n. [C) the time when prices, shares, etc. have reachedtheir highest point or levelpeak2 adj. 1 peak level/price/rate, etc. the highest level, etc.something reaches2 peak time/period/hours/season the time when thegreatest number of people in a country are doing the samething, using the same service, etc.peak] v. [I) to reach the highest point or levelperk n. [C) something in addition to money that you get fordoing your job, such as a carpersonnel n. 1 [plural) the people who work for a company ororganisation2 [U) the department in an organisation that deals withemploying, training and helping employees (= humanresources)pitch n. [C) 1 sales pitch informal what a sales person saysabout a product to persuade people to buy it2 an attempt by an advertising agency to persuade acompany to use its services to advertise a productpoverty n. [U) l the situation or experience of being poor2 the poverty line the income below which people areofficially considered to be very poor and needing helppredict v. [T] to say what you think will happenprediction n. [C)pricing n. [Ul the prices of a company's products or servicesin relation to each other and in relation to those of theircompetitors, and the activity of setting themproduce v. 1 [I, T) to make or grow something in large quantitiesto be sold2 [T] to make something happen or to have a particularresult or effectproducer n. [C) 1 a person or organisation that manages andfinds the finance for films, plays, etc.2 a company or country that makes goods or grows foodsproduct n. 1 [C) something useful and intended to be sold thatcomes from nature or is made in a factory2 milk/steel/tobacco/wood, etc. products products madefrom milk, etc.3 [C) a serviceproduction n. 1 [U] the process of making or growing things tobe sold as products, usually in large quantities2 [U) an amount of something that is producedprofile n. [Cl 1 a short description of someone or something,giving the most important details about them2 used to talk about how much things are noticed and thedegree to which they are given attentionpromote v. [Tl 1 to help something develop, grow, become moresuccessful, etc. or encourage something to happen2 to try hard to sell a product or service by advertising itwidely, reducing its price, etc.3 to give someone a better-paid, more responsible job in acompany or organisationpromotion n. [C, U] 1 a move to a more important job orposition in a company or organisation2 sales promotion an activity such as specialadvertisements or free gifts intended to sell a product orserviceproperty n. [U] 1 all the things that someone owns2 land and buildings, and the activity of buying, selling andrenting them (= real estate)proposal n. [C) a plan or idea which is suggested formally to anofficial person, or when this is donepropose v. [T) l to suggest something such as a plan or courseof actionproposed adj. [only before a noun]2 to formally suggest a course of action at a meeting andask people to vote on itprotect v. [Tl 1 to keep someone or something safe from harm,damage, bad influences, etc.2 to try to help an industry in your own country by taxingforeign goods that are competing with it, so limiting thenumber that can be importedprotectionism n. [U] when a government tries to help industry,fa rming, etc. in its own country by taxing fo reign goodsthat compete with it, so limiting the number that can beimportedprototype n. [C) the first form that a newly designed car,machine, etc. haspurchaseS n. 1 [Ul the act of buying something2 make a purchase to buy something3 [C) something that has been boughtpurchase2 v. [T) formal to buy something, especially somethingbig or expensivequalification n. 1 [C, usually plural] an examination that youhave passed at school, university or in your profession2 [C) a skill, personal quality or type of experience thatmakes you suitable for a particular jobquarter n. [C) l one of four equal parts into which somethingcan be divided2 a period of three months, especially in connection withbills, payments and incomequarterly adv. happening or produced once every three monthsquota n. [C) an amount of something that is officially allowed orexpected in a particular period of timequote v. [T] to tell a customer the price you will charge them fora service or productRand D (also R&D) n. [U] 1 research and development; thepart of a business concerned with studying new ideas andplanning new products2 research and development; the department in a companyresponsible for developing new products, improvingexisting products, etc.rate n. [C) 1 a charge or payment fixed according to a standardscale2 the number of examples of something or the number oftimes something happens, often expressed as a percentage3 the speed at which something happens4 interest rate the percentage charged for borrowing moneyor a percentage you receive when you put money in a bank,make an investment. etc.172scanned for Paul Jennings
GLOSSARYreal estate n. Am£[U] 1 land or buildings2 the business of selling land or buildingsreceipt n. 1 [U] the act of receiving something2 [C) a written statement showing that you have receivedmoney, goods or services3 receipts [plural] money that has been receivedrecession n. [C, U] a period of time when an economyor industry is doing badly, and business activity andemployment decrease. Many economists consider thatthere is a recession when industrial production falls for sixmonths in a row.recommend v. [T] 1 to advise someone to do something,especially because you have special knowledge of asituation or subject2 to say that something or someone would be a good thingor person to chooserecommendation n. [C, U] 1 official advice given to someoneabout what to do2 a suggestion that someone should choose a particularthing or person because they are very good or suitablerecover v. 1 [I] to increase or improve after fa lling in value orgetting worse2 [T] to get back money that you have spent or lost3 [T] to get back something that was stolen, lost or almostdestroyedrecovery n. (plural recoveries) 1 [C, U] when prices increase, orwhen the economy grows again after a period of difficulty2 [U] the act of getting something back, such as money thatyou are owedrecruit v. [I, T] to find new people to work for an organisation,do a job, etc.recruitment n. 1 [U] the process or the business of recruitingnew people2 [C] an occasion when someone is recruitedredundancy n. (plural redundancies) [C, U] especially 8r£ whensomeone loses their job in a company because the job is nolonger neededredundant adj. especially 8r£ If you are made redundant, youlose your job because your employer no longer has a job fo ryou.reference n. [C] 1 a letter written by someone who knows youwell, usually to a new employer, giving information aboutyour character, abilities or qualifications2 a person who provides information about your character,abilities or qualifications when you are trying to get a job(= referee)reliable adj. Someone or something that is reliable can betrusted or depended on.reliability n. [U]relocate v. [I, T] If a company or workers relocate or arerelocated, they move to a different place.relocation n. [C, U]requirement n. [C] 1 something that an official organisationsays a company or person must have or do2 something that someone needs or wantsreschedule v. [T] to arrange a new time or date for a meeting oreventresignation n. [C, U] when someone officially states that theywant to leave their job, position, etc.respond v. [I] 1 to react to something that has happened2 to reply to a letter, telephone call, etc.restriction n. [C] an official rule that limits or controls whatpeople can do or what is allowed to happenrestructure v. [I, T] If a company restructures, or someonerestructures it, it changes the way it is organised orfinanced.retail n. [U] 1 the sale of goods to customers for their own use,rather than to shops, etc.2 retail trade/market/business, etc. the selling of goods orservices to members of the public, or companies involvedin this3 retail shop/outlet/store, etc. a shop, etc. that is open tomembers of the publicretailer n. [C] 1 a business that sells goods to members of thepublic, rather than to shops. etc.2 someone who owns or runs a shop selling goods tomembers of the publicreturn! v. [T] to take a product back to the shop you boughtit from to get your money back, or to get other goods inexchange fo r itreturn2 n. [C. U] the amount of profit made from an investmentrevenue n. [C] (also revenues) money that a business ororganisation receives over a period of time. especially fromselling goods or servicesreward! n. 1 [C] something that you receive because you havedone something good or helpful2 [C, U] money that you earn for doing a job or providing aservice3 [C. U] money earned by an investment4 [C] an amount of money offered to someone in return forsome information about somethingreward2 v. [T] to give someone something such as moneybecause they have done something good or helpfulrise! v. (past tense rose; past participle risen) [I] to increase innumber. amount or valuerise2 n. 1 [C] an increase in number. amount or value2 [C] 8r£ an increase in salary or wages (= raise ArnE)3 [singular] the process of becoming more important,successful or powerfulsale n. 1 [C, U] the act of selling someone property, food orother goods2 sales [plural] the total number of products that a companysells during a particular period of time3 sales [U] the part of a company that deals with sellingproductssample n. [C] a small amount of a product that people can useor look at in order to find out what it is likesaving n. 1 [U] the act of keeping money to use later rather thanspending it2 [C, usually singular] an amount of something that youhave not used or spent. especially compared with a largeramount that you could have used or spent3 savings [plural] money that is kept in a bank to be usedlater or invested, rather than spentscanned for Paul Jennings173
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i3rd EditionIntermediateBusiness En
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CONTENTSDISCUSSIONTEXTSLANGUAGE WOR
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INTRODUCTIONWhat is in the units?Yo
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BrandmanagementUNIT 1 •• BRANDS
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UNIT 1 •• BRANDSRestless pursue
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UNIT 1 •• BRANDSTa king part in
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ARKETING STRATEGIEFOR EUROPE - OPTI
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VOCABULARYBritish andAmericanEnglis
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UNIT 2 •• TRAVELCounting the wa
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UNIT 2 •• TRAVELSKILLSTelephoni
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Hotat Pf"obtart'lLast Thursday, I c
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UNIT3 •• CHANGEDescribingchange
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B Without looking back at the artic
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UNIT 3 •• CHANGEIi )>> CDl.17 l
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UNIT3 •• CHANGE$ C01.18 Scott H
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You are all attending a conference
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UNIT A •• REVISIONSKILLSComplet
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UNIT A •• REVISIONCultures: Soc
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UNIT 4 •• ORGANISATIONCompanyst
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UNIT 4 •• ORGANISATIONm Match t
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UNIT 4 •• ORGANISATIONSKILLSSoc
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UNIT 4 •• ORGANISATIONWork in g
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UNIT 5 •• ADVERTISINGII Find al
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UNIT 5 •• ADVERTISINGSKILLSStar
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UNIT 5 •• ADVERTISINGYou are me
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UNIT 6 •• MONEYFinancial termsI
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UNIT 6 •• MONEYKieran Prior: Go
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SKILLSDealing withfiguresUSEFUL LAN
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UNIT 6 •• MONEY)>> C01.41 Liste
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You work for a large multinationalc
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_mWiil!Culturaldifferences• socia
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Education: Finished secondary schoo
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UNIT 9 •• INTERNATIONAL MARKETS
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An Argentinian exporter is negotiat
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G Sven Selig travelsto BrazilSven S
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_join\il'MRight or wronglook at the
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UNIT 10 •• ETHICSDiscussion top
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___ ji!i!tNegotiatingUNIT 12 ••
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QuantityProduct featuresUnit cost (
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