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Market+Leader+Intermediate+3rd+edition+SB

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UNIT 4 •• ORGANISATIONCompanystructureMatch the words and phrases (1-8) to their definitions (a-h)_1 subsidiary a) an of Ace where people answer questions and make salesover the phone2 factory/plant b) a building from which goods or supplies are sent tofactories, shops or customers3 call centre c) a place through which products are sold4 service centre d) a place where faulty products are mended5 headquarterse)a company which is at least half-owned by another company6 distribution centre f) the main office or building of a company7 warehouse g) a building for storing goods in large quantities8 outlet h) a large building or group of buildings where goods aremade (using machinery)III )>> CD1.21 Listen to the comments from different places in the organisationand write them down_ Then match them to the places listed in Exercise A_1 Stock levels have been low for two weeks now. lNarehov,eIIWhat do the following departments do?1 In R&D, people re,earch and develop nelN prodvct>.1 R&D 5 Production 9 Logistics2 Customer Services 6 Finance 10 Public Relations3 Human Resources 7 Administration 11 IT4 Sales and Marketing 8 Legalm Match these activities (a-k) to the correct department in Exercise C (1-11)_Can you add any other activities to any of the departments?a) deal with complaints e) fun advertising i) keep recordsb) draw up contractscampaignsj) transport goods andc) carry out researchf) issue press releasesk) install and maintaing) operate assembly lines systems equipmentd) train staffh) prepare budgets/accountsD )>> CD1.22 Listen to three people talking about their work_ Which departmentdo they work in? Choose from the departments in Exercise CIi )>> (D1.23 look at these words used to describe organisations_ Underline thestressed syllable in each word_ Then listen and check your answers_1 bureaucratic 4 caring 7 centralised 10 conservative2 decentralised 5 democratic 8 dynamic 11 hierarchical3 impersonal 6 market·driven 9 profeSSional 12 progressiveSee the OVO-ROM afar the i-Glossary. Vm Which of the words in Exercise F can describe:a) good qualities of an organisation? b) bad qualities of an organisation?scanned for Paul Jennings37

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