CWT Responsible Business Report 2012 - Carlson Wagonlit Travel

ContentsChapter 2 - CWT at a Glance2012 Responsible Business Report -Chapter 2CWT at a GlanceKey facts & figuresAbout usA global leader in business travelmanagement, Carlson WagonlitTravel (CWT) helps companies andorganizations of all sizes optimizetheir travel programs and deliverbest-in-class service and assistanceto travelers.CWT provides a total business travelpackage. Customers can rely on us forair and ground transportation, hotelaccommodation, and other travelservices. Thanks to our worldwidepurchasing power, clients enjoy thelowest possible available rates.Effective Travel ManagementEight key levers to optimize a travel programBy leveraging the talents andknow-how of our people andproviding leading-edge technology,we help clients around the worlddrive savings while deliveringservice and enhancing security andsustainability.CWT also plays a major role inmeetings and events management,providing strategic know-how anda host of services and technologysolutions that help companiesoptimize their investments.Our structureCarlson Wagonlit Travel has twoshareholders: Carlson, a global hotel,restaurant and travel company,holds 55 percent of the company’sshares and Chase Travel Investment,an affiliate of JPMorgan Chase & Co.,holds 45 percent.2012 Key figures:62 milliononline and off-line transactionsNearly20,000employees worldwideA diverse client portfolio of large corporations,small and mid-sized companies, governmentinstitutions and non-governmental organizations.Clients include one-third of theFortune Global 100 companiesUS$ 27.7 billionin sales generated by wholly ownedoperations and joint ventures97%client retention rateCopyright © 2013 CWT13