CWT Responsible Business Report 2012 - Carlson Wagonlit Travel

ContentsChapter 7 - Community Involvement 2012 Responsible Business Report -Chapter 7Local solidarityLive examples: childhoodOur communityinvolvementProgramsEmployees at CWTChile provided goods,food, clothing, schoolmaterials, Christmasgifts and more to theManos y Naturaleza child supportcenter in 2011. The center supportsdisadvantaged children in twoneighborhoods in Santiago deChile. Employees also contributedto the Centro de Retos MúltiplesLuz y Esperanza, a home for childrenwith mental retardation.In 2011, CWT becamethe first global travelmanagement companyto educate travelersabout child sex tourism and providea means for reporting suspiciousactivity. Advisories are included onelectronic itineraries issued in theUnited States to destinationsknown for the sexual exploitation ofchildren. The advisories are intendedto raise awareness of this illegalpractice and provide travelers with thephone number for the U.S. HumanTrafficking Hotline. In addition, CWT’smajority shareholder, Carlson, wasthe first U.S.-based global travel andhospitality company to sign the Codeof Business Ethics and Conduct forthe Protection of Children from SexualExploitation in Travel and Tourism.The Code is a voluntary initiativedeveloped by End Child Prostitution,Child Pornography and Trafficking ofChildren for Sexual Purposes (ECPAT)in collaboration with the UnitedNations Children’s Fund (UNICEF)and the World Tourism Organization.As a Carlson company, CWT joins thiscombat by supporting this initiative.In 2012, CWT’s GBTA event washeld at Boston’s Symphony Halland showcased the studentswho participate in Project STEP, acharitable organization that providesunderprivileged children classicalmusical instruction and othermentorship to which they wouldnot otherwise have access. Thanksto Project STEP’s role in thesestudents’ lives, every graduate ofthe program has gone on to pursuehigher education, and in some casesa professional musical career, whenmost otherwise would not have.CWT Americas wrapsup each calendar yearwith two weeks oforganized communitygiving surrounding the holidayseason, including donations toarea food shelves, holiday toycollections, and group volunteeractivities. The activities are partof a broader employee initiativefocused on responsible business(Help your community), teamrecognition (Enjoy your teamand A pplaud great work),employee wellness (Rewardyourself), and communication(Tell us about it online). Thisinitiative has been known asthe 10 Days of H.E.A.R.T.In Australia/New Zealand,a weekly, company-sponsoredlottery provided funding in 2011 forthe Starlight Children’s Foundation,which helps improve the quality oflife for children around the worldsuffering from chronic and lifethreateningillnesses and life-alteringinjuries.CWT teams in Italy provided supportin both 2011 and 2012 to Occhi sulTerzo Mondo Onlus (Eyes on theThird World), a non-profit groupfocused on education, vocationaltraining, employment, health careand hospitality. Since its foundingin 2003, Occhi sul Terzo MondoOnlus has helped create nurseryschools and secondary schools inMadagascar, Brazil, Swaziland, Kenya,Congo Brazzaville, India and Uganda.Copyright © 2013 CWT84