CWT Responsible Business Report 2012 - Carlson Wagonlit Travel

ContentsChapter 5 - Environment 2012 Responsible Business Report -Chapter 5CWT’s environmentalapproachContributing to the sustainabilityof our clients’ travelsCWT ‘s approach is to ensure that travelers have the tools and information to incorporate environmental considerations into business decisions:CWT’s carbonmanagement projectCalculating CO 2emissionsThe CWT Carbon Calculator is a tool available to travelers as they research and book travel. It enables them to comparecarbon emissions generated by various options, including various airlines and air vs. rail decisions onroutes where both modes are available.Reducing CWT’sgreenhouse gasemissions andmanaging energyconsumptionMore environmentalbest practicesin CWT geographiesThis tool assesses the CO 2impact of the trip depending on the itinerary, type of transport and flight class (if air travelis involved).The simulator uses Defra methodology.Some countries, such as the Netherlands, systematically provide CO 2emissions as part of trip data, helping to sensitizetravelers to environmental issues.Reducing paper consumptionCWT also helps reduce paper consumption through e-documents. Invoices are no longer printed; they are created,hosted and archived on an online portal. This solution also makes it possible to save up to 70% on the cost ofprocessing an invoice, and to preserve natural resources. 98% of CWT customers have adopted this procedure.CWT also proposes e-tickets to customers. (see box)ENVIRONMENTPrinciples 7, 8, 9Enabling customersto be moreenvironmentally friendlyThe increasing use of virtual, e-tickets is significantly reducing the quantity of paper consumed by customers. CWT has been systematically distributingplane e-tickets for a number of years. Since early 2010, CWT has also actively participated in the development of e-tickets for the French nationalrailway (SNCF).Copyright © 2013 CWT69