CWT Responsible Business Report 2012 - Carlson Wagonlit Travel

ContentsChapter 4CWT core valuesCommunication,employee dialogue andemployee engagementChapter 4 - Human Resources 2012 Responsible Business Report -Health and safetyCarlson Wagonlit Travel is committed to providing a safe and healthy work environment for all itsemployees, including contractors and visitors to CWT premises. CWT ensures that all employees cancarry out their work in a manner that is in accordance with health and safety regulations.Diversity andequal opportunityTalent acquisitionHuman capitaldevelopmentHealth and safetyWork-life balanceEvery reasonable effortis made to promote asafe and healthy workingenvironment by makingavailable appropriateresources to ensure that CWTcomplies with all relevant health andsafety legislations in the countries inwhich it operates.In Australia and New Zealand, forexample, specific Occupational Healthand Safety Policies & Requirementsare available to all employees. CWTsubsidiaries in Belgium, Poland andthe Netherlands have health andsafety contingency plan policies. TheNetherlands and Switzerland havealso made their policies available viatheir respective intranets. CWT UnitedKingdom and Ireland is aiming forOHSAS 18001 accreditation in 2013(OHSAS 18001 is an internationalstandard that helps organizationsmanage and control their occupationalhealth and safety risks and improveOH&S performance). Here are a fewmore examples of health and safetyinitiatives:PolandEmployees at CWT Poland receiveinitial health and safety briefings as wellas periodic training. The initial briefing,which covers the country’s labor code,CWT work regulations and first aid,is required for all new employees.Ongoing training, provided everyfive or six years, focuses on updatedcontent and includes fire preventionand new techniques. Overseen by amember of the Human Resourcesstaff, the training is provided by anoutside vendor.SwitzerlandThe health and safety programat CWT Switzerland coversa wide range of issues, fromworkplace organization andburnout prevention to sexualharassment. The program includesan external hotline available toall employees and their familieswhich covers not only professionalissues but also personal issuessuch as family problems, legal,conflicts and substance abuse.United Kingdom & IrelandCWT UK & Ireland has welldeveloped policies covering awide range of topics, with riskassessments encompassing fire,first aid, Display Screen Equipment(DSE), maternity, young persons,lone and night workers, stress andwellbeing, driving on business andmanual handling. Also, routineworkplace inspections take placeand there are procedures in placefor accident/incident reporting.Through our membership withthe British Safety Council (BSC),we are able to deliver recognisedtraining to our network of branchHealth and Safety Coordinators.These volunteers are trained onthe introductory level of NationalVocational Qualification, aworkplace learning qualification.Furthermore, as part of the benefitsof our membership, a 24-houradvice helpline through the BSCis available and accessible to ourHealth and Safety Coordinators. TheFacilities & Environmental Manager,a qualified Technician member ofthe Institution of OccupationalSafety & Health (IOSH), also servesas the point of contact for all UK &Ireland health and safety concerns.Copyright © 2013 CWT54