CWT Responsible Business Report 2012 - Carlson Wagonlit Travel

ContentsChapter 3 - Ethics, Compliance, Data Protection2012 Responsible Business Report -chapter 3Code of BusinessOur commitmentto ethical businesspracticesCode of BusinessEthics and ConductPrevention of corruption andanti-competitive practicesGlobal data protectionand privacy programEthics and ConductThe CWT Code ofBusiness Ethics andConduct serves asthe cornerstoneof the company’sEthics & Compliance programand establishes the company’score values, ethical standards andexpectations for its employees.“Since its inception, CarlsonWagonlit Travel has earned anexcellent reputation based on highstandards of business ethics andconduct. The CWT Code of BusinessEthics and Conduct serves as auseful reference to maintain theseprinciples and guide us when theright choices aren’t clear,” says CWTPresident and CEO Doug Anderson.“Every member of the CWTBoard of Directors and the globalleadership team is fully committedto conducting CWT’s business inaccordance with the Code andin helping to set the tone for ourcompany. We are all individuallyresponsible for following both theCode and CWT policies.”The CWT Code of Business Ethicsand Conduct provides the principlesand policies that govern numerousethical and legal issues. Theserange from legal and financialintegrity to conflicts of interest,confidentiality and data protection/privacy, employee and clientrelations, suppliers, competitivepractices, environment, preventionof corruption, and guidelines oncorporate gifts. All employees areexpected to understand and actin accordance with the spirit ofthe Code. The Code also prohibitsretaliation against any employeewho in good faith reports suspectedviolations.The Code has been translated into22 languages and is posted on ourIntranet site, which also provideslinks to additional resources. TheCode is posted on our globalwebsite in English for externalreview. All employees worldwideare required to review the Codeof Business Ethics and Conductand acknowledge their reviewand agreement to abide by itsterms. Understanding of the Code isfurther reinforced through mandatoryEthics and Integrity Overviewtraining as well as other specializedtraining in key compliance areas.In 2013, we intend to offer all ofour global employees Code ofBusiness Ethics and ConductOverview training.Copyright © 2013 CWT19